Store Manager

Pet Valu US
Baltimore, MD
Apr 20, 2017
Apr 21, 2017
Full Time
JOB SUMMARYAccountable for the successful operation of a Pet Valu store. Directs the efforts of theAssistant Manager and Store Associates to execute company policies and systems;achieve standards for Safety; Security; Customer Service; Housekeeping; Sales; Training;Employee Relations and Cost Control. ESSENTIAL RESPONSIBILITIESPerform all job duties required of all sales associate.Maximize store sales through proper Merchandising, and Marketing initiatives execution of customer service objectives.Train and certify all store employees in the Passion selling and customer service standards.Maximize store profits by managing and ensuring execution of Cash Handling, Labor, and Inventory Management Systems.Maintain adequate personnel staffing. Write bi-weekly employee schedule to ensure customer service, cost control and training objectives are met.Plan, supervise and participate in the training of all employees.Follows up with staff to ensure required reports/paperwork are accurate and submitted on time.Execute all Human Resource systems to ensure that employees are treated fairly.Conduct employee performance appraisals according to company policy.Enforce company and store safety procedures.Any additional duties assigned by the District Manager. QUALIFICATIONSMust possesses Retail Store Management ExperiencePrior supervisory experience Physical Requirements:Ability to bend, reach, and lift up to 55 pounds.Ability to stand and/or walk 100 percent of a shift.Must have manual dexterity for correct use of a computer keyboard.Must be able to talk and hear.Close vision is necessary. Language Skills:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills:Basic SkillsAbility to add, multiply, subtract and divide in all units of measure using whole numbers, common fractions and decimals.Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Reasoning Ability:Intermediate SkillsAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Ability to deal with problems involving several concrete variables in standardized situations. Company Description: Our philosophy is to provide pet owners with the best selection of pet care items at competitive prices, together with informed and friendly customer service, at convenient, neighborhood store locations. We know you love your pet, and so do we! We pride ourselves on being pet experts and we want to use our knowledge and experience to help you find the right nutrition and other solutions for your pets. Most of our stores are involved in their community, teaming up with animal rescues and adoption programs, and fundraising for animal shelters. We work with animal rescues and shelters to host adoption special events at most of our stores! At Pet Valu, we're pet experts, and we're pet lovers, too.