Service Maintenance Representative - Highland Commons Apartments
The Service (Maintenance) Representative reports directly to the Service Manager. In coordination with the Service Technicians he/she insures the physical operation and proper appearance of the community, both interior and exterior. Responsibilities of a Service (Maintenance) Representative 1.Maintain the exterior appearance of the building, hallways, laundry rooms, clubhouse and grounds to be pleasing to the eye of prospective and present residents. 2.Assist with the interior of unit turnovers. 3.Complete special projects and tasks to maintain the property. 4.Complete service request within 24 hours depending on the status of the unit. 5.Maintain all community owned equipment in good working condition. 6.Communicate with Service Manager and Office staff as needed to complete all maintenance requests. 7.Provide exceptional customer service to residents, vendors, and guests. Requirements for the Service (Maintenance) Representative 1.You will be required to perform certain resident service functions or make upgrades to apartments (such as clean, vacuum, replace, remove, items). 2.Train in various areas to complete assigned tasks. 3.Ability to work independently. 4.Good customer service skills. Pre-employment requirements: Drug Test Candidate Background Check Company Description: Founded in 1995, Hercules Real Estate Services is the parent company of Hercules Living, RST Development and Triangle Construction. We are a family-owned and operated business headquartered in Virginia Beach, Virginia. Starting with just seven properties, Hercules now owns and manages over 40 properties, including more than 8,000 apartments in seven states. Over more than 20 years, Hercules has emerged as one of the leading companies of its kind in the mid-Atlantic and southeast regions. Hercules Real Estate Services emphasizes excellence, service, and a resident-first approach as bedrock values that influence every company interaction, no matter how large or small. While this may not always be the easiest way to do business, it's the approach that results in long-term success.