Technical Writer

SilTek, Inc.
Washington, DC
Apr 20, 2017
Apr 21, 2017
Full Time
Job Title: Technical Writer Summary: We are looking for a responsible Technical Writer to document various software applications working closely with our technical staff and client managers. The Technical Writer will design and create printed and online documentation. The successful candidate must be able to assimilate highly technical information quickly and create clear conceptual and procedural processes while adhering to project schedules. . We will consider contractors or full time employees for this position. Essential Duties and Responsibilities: Researches, develops, and writes content for printed manuals, documentation, and supporting materials for software, hardware, technical procedures, and computer-related services. Writes, organizes, enters, and compiles online help files to support end users. Prepares and maintains documentation relating to users, systems, programming, operations, and services. Interviews software engineers, developers, and other technical personnel as well as government managers and end users to become familiar with product functionality. Develops and maintains an understanding of applications and levels of user proficiency. Coordinates layout and organization of documentation. Reviews and revises previously created documentation. Creates graphical images, flow charts, and diagrams for inclusion in documentation. Works with the project team and clients to elicit information to write documents that provide a clear explanation of complex concepts and applicationsEnsures the accuracy and completeness of the technical documentation based on the project and customer requirements. Capabilities: The ideal candidate should have the following skills: Minimum of two-years of technical writing or communications experience preferred Familiar with IT document templates, such as Design Document, System Requirement Analysis Document, Business Flow Chart, Operational Manual, User Guide, Database Object Diagram, Training Document Experience working closely with developers and end users of software applications Strong interpersonal skillsAttention to detail, problem solving skills and superior organizational skillsExcellent oral and written communication skills with the technical skills necessary to create highly technical content Experience interviewing subject matter experts (SME) Experience using accepted style manuals Must be self-directed with the ability to form opinions and technically sound conclusions Must be organized, with a high standard of accuracy and efficiency; attention to detail and the flexibility to adapt to constantly shifting priorities Ability to take initiative, meet deadlines and work in a team environment Proficient in MS Word, PowerPoint and Excel Excellent time management skills and the ability to prioritize workPassion for making complex technologies understandable to others Company Description: SilTek, Inc. (SilTek) is a woman-owned small business founded in 1997. We are a systems engineering firm headquartered in Northern Virginia, specializing in enterprise architecture, software development, and engineering management with specific vertical expertise in financial, case management, health IT, and document management. SilTek's core competencies are built around systems engineering, engineering management, full software development life cycle services, cloud computing, enterprise architecture (EA), service oriented architecture (SOA) design and implementation, quality assurance, information assurance and vulnerability assessments, and consulting and support services to the federal government and private sector.

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