Support Manager

Wal Mart
West York, PA
Apr 20, 2017
Apr 21, 2017
Full Time
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and functions throuout the facility as assigned and/or necessary. Essential Functions Maintains area of resposibility in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies identfying shrink and damages, and ensuring a safe work environment. Maintains inventory accuracy for the facility by binning and picking merchandise utilizing the inventory management system, completing bin audits, working inventory exceptions, and correcting shelf capacities. Maintains merchandise presentation by stocking and rotating merchandise, removing damaged or out of date goods, setting up, cleaning and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high shrink merchandise. Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting product and services, maintaining a safe shopping environment, and appropriately representing and supporting the company's mission. Receives and stocks merchandise throughout the facility and organizes and maintains the backroom by following Company safety, cleaning, and operating procedures, utilizing equipment appropriately, setting up displays, maintaining modular integrity, receiving, sorting, staging, and delivering merchandise, and completing paperwork, logs, and other required documentation. Provides supervision in the department by assigning duties, communicating goals, providing feedback and follow- up, monitoring performance, teaching and supporting company policies and procedures, ensuring compliance, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates. Company Description: Walmart helps people around the world save money and live better -- anytime and anywhere -- in retail stores, online and through their mobile devices. Each week, more than 245 million customers and members visit our nearly 11,000 stores under 65 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2015 net sales of $482.2 billion, Walmart employs 2.2 million associates worldwide. Competencies Asset Protection Customer centered Makes good choices Plan for and improve work Share information Get results Perform to Ethical Standards Adapt to changing work demands Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds by the self. Reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Sits or stands for long periods of time

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