Automotive Service Sales Service Writer / Manager

Employer
Location
Rockville, MD
Posted
Apr 20, 2017
Closes
Apr 21, 2017
Hours
Full Time
One of America's largest automotive service providers has a Sales / Service Writer management position open. Job responsibilities include recommending and securing authorization for major and minor automotive repairs and maintenance services, managing shop production, and supplying the dealer principal with detail regarding lead activity, profitability, and return on production payroll. Salary plus commission structure. Experienced owner operator on the premises. Excellent staffing and full diagnostic equipment on hand. Need some auto service sales experience or vehicle knowledge; must be comfortable selling and closing all types of sales including tires. MUST be energetic and have a positive, upbeat personality! Full company training offered. Great opportunity for long term growth! Interested? E-mail resume or work history and experience for more information. Expectations and Responsibilities: Greet every customer that enters our facility with hospitality and the highest level of respect. Present the best solution to properly repair our customer's vehicle in a way that is easy for them to understand. Manage the store's workflow in an effective and efficient manner. Possess the ability to consistently and effectively sell our services without jeopardizing value integrity and trust. Maintain a positive attitude and team atmosphere at all times. Use the phone in a professional manner, always with the intention of creating a long term relationship between the store, yourself and the customer. Supervise and direct employees. Prepare business goals for each year. To act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting an attitude of honesty and integrity. Directs, coordinates, and participates in performing customer service activities as dictated by work load. Insure that all work is performed to proper specifications. Assist other employees as needed. Directly supervises 3 to 6 employees in the facility. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Other duties may be assigned. Qualifications: Proven previous experience as a Service Manager. Bachelor's Degree Preferred, but not required; or five years related experience and/or training; or equivalent combination of education and experience. Graduation from an industry recognized service training program also preferred by not required. Company Description: America's #1 automotive service provider in 2015 by Entrepreneur magazine has a Technicianr position available. A great place to work! See why thousands of Auto Technicians and Service Managers have chosen to work with us. If you want to be part of a dynamic, growth-oriented organization that will be expanding rapidly, then check us out.