SCCM/Windows System Admin (Top Secret)

Agensys Corporation
Arlington, VA
Apr 20, 2017
Apr 21, 2017
Full Time
Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 SCCM/Windows Systems Admin Pentagon, Arlington, VA Top Secret (sci preferred) Mid Level Windows admin with 1-2 years of SCCM experience. Associates Degree (or higher). Sec+ CE and Microsoft Cert required M-F 9:30-6:00 Essential Functions: . Provide continuous coverage to the Server Operations Team during scheduled shift and remain on shift until relief coverage is available. . Provide on-call and recall support as-required to sustain 24/7/365 operations. . Provide 'Mission Essential' support availability, including physical coverage during inclement weather, holidays, and government closure. . Provide support of Primary, Secondary, and COOP locations within a 150 mile National Capital Region (NCR) area, including overnight lodging. . Ability to lift 25 pounds to a height of 3-4 feet and position self to maintain systems and equipment within the IT environment, including under desks and in enclosed spaces. . Respond to telephone, electronic mail, and/or walk-in requests for support for all systems and equipment within the IT environment. . Complete and document trouble tickets using applicable software, and policy and procedures within established SLA time windows. . Install, update, test, maintain, and provide corrective maintenance/troubleshooting for Operating Systems, templates, applications, and physical IT equipment. Primary Functions: . Manage, Configure, Maintain, Monitor, and Design Microsoft System Center Configuration Manager and Microsoft System Center Operations Manager . Experience in supporting Microsoft System Center Configuration Manager Microsoft and third party patching, Workstation client, Operating System Deployment (OSD), and troubleshooting issues related to the infrastructure or functionality . Experience in supporting Microsoft System Center Operations Manager administrative tasks from the Operation Manager console, application support for the platform, create and maintain monitoring and notification rules, review and update console security, apply patches, create console roles and reviews, and create and install custom Management Packs (MP)Perform, configure, monitor, and maintain software backups, updates, recoveries, and related devices. . Manage and monitor Windows Active Directory, integrated DNS servers and multi-master zones, and WINS servers and replication infrastructure. . Update and execute continuity of operations (COOP) process, procedures and policies. . Provide SME level troubleshooting on file server, IIS, SharePoint, VMware, CITRIX, and in-house application operations. . Ensure policies, processes, and procedures exist and when possible standardized and repeatable. . Analyze the security weaknesses and vulnerabilities of new GOTS and COTS application software recommending solutions as needed. . Monitor all identified systems and services utilizing approved tools. . Conduct fault isolation and resolution of network problems, whether cable, workstation, peripherals, or other hardware. . Perform basic maintenance and minor repairs on hardware and peripherals. . Ensure technical safeguards are maintained to provide controlled user access, integrity of electronic mail, applications and user data. . Document procedures and processes used to research, assess, troubleshoot, test, and resolve support incidents. . Assist with maintenance of servers and network services. . Assist and coordinate with all support tiers as necessary to support project/task execution or with any escalated user requests or incidents. Secondary Functions: . Provide design recommendations and support documentation on existing and new architecture. . Lead small teams of staff for successful project execution. . Create project and task plans for infrastructure projects and changes. . Provide support to Linux, UNIX, Solaris, Microsoft SCCM, Microsoft SCOM, and PM driven systems. . Administer, issue, and maintain user accounts, distribution/security groups, and passwords. . Provide BlackBerry mobile support (eg .Password reset, activation, and troubleshooting etc.). . Provide VTC and VOIP endpoint support. . Provide installation, maintenance, queue management, and configuration support of direct connect and network based single purpose and multifunction printers. . Provide data transfers between classified and unclassified networks according to prescribed policy and procedures. . Track, maintain, and distribute a stock of consumables and equipment cleaning supplies for IT equipment as identified by On-Site Manager or Lead (eg toners, ink, CD-Rs, DVDs, etc.) Qualifications and Education Requirements Education: o Associates Degree in Information Technology, Computer Science, or equivalent degree o CompTia Security+ CE, CCNA-Security, or GSEC in good standing (IAT-II or higher) o Microsoft certified o Current (within 05 years) computing environment certification; Ex. Microsoft MCSA/MCSE Experience: o Hands-on technical experience (04 years) o Microsoft System Center Configuration Manager 2007 and newer (03 years) o Microsoft System Center Operations Manager 2007 and newer (01 year) Company Description: As a Small Business, Agensys Corporation is a staffing and solutions recruiting firm focused on delivering technology professionals. Our proven recruiting methodologies allow us to identify, attract and retain top IT professionals. At Agensys our goal is to develop strong relationships with our clients to understand and meet the needs of their unique environments. Specialties: Staff Augmentation, Contract to Hire, Permanent Placement, Government Contracts, Infrastructure & Support, Technical Architecture, PMO, Shared Services, Application Development, Help Desk/Desktop, Cloud, Storage & Backup, Business Analysis