Senior Operations Manager

Front Royal, VA
Apr 20, 2017
Apr 21, 2017
Full Time
Job Description: Job Purpose The Senior Operations Manager is to plan and direct more than one operation and to improve productivity and efficiency. The Senior Operations Manager provides leadership and direction to a team of employees, providing training and oversight to ensure a company s operation runs smoothly. The Sr. Operations manager implements procedures, provides information to supervisors such as Senior Vice Presidents, and generate ideas to help increase productivity. Duties and Responsibilities Responsible for all aspects of multiple daily fleet operations Develops policies, programs, and procedures for efficient operation of transportation system and terminal operations First point of contact for operational information including but not limited to store delivery service issues, backhaul information, driver scheduling/availability, and driver concerns Submits recommendations for development of and compliance with transportation policies, procedures and programs (Example: safety programs) Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement. Conducts continuous analysis of vehicle and driver schedules to increase efficiency and to lower costs Reviews and analyzes reports such as revenue and performance records, to evaluate productivity and for recommended changes Recruits, orients, trains and monitors progression of new drivers Monitors turnover, evaluates operation, mileage, equipment, time off and pay; makes recommendations and establishes programs to minimize turnover Enforces compliance and administrative policies, procedures, safety rules, and government regulations, eg logs, equipment condition, etc. Directs operation and maintenance of equipment and communication systems; reviews procedures; provides guidance to resolve technical problems; analyzes costs and recommends cost control measures; and develops plans, policies and budgets Performs miscellaneous job-related duties as assigned. Job Requirements: Qualifications Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Bachelor's degree; at least 5 years of experience that is directly related to the duties and responsibilities specified. OR Master's degree; at least 3 years of experience that is directly related to the duties and responsibilities specified. Working knowledge of transportation management software and on board technology Must have excellent written and verbal communication skills. Ability to gather data, compile information, and prepare reports Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community including Customer s and Cardinal s organization