Customer Relationship Representative
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member (Bilingual Spanish). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Work with the agent to establish and meet marketing goals.Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive 401KHourly pay plus commission/bonusPaid time off (vacation and personal/sick days)Growth potential/Opportunity for advancement within my office RequirementsExcellent interpersonal skillsExcellent communication skills - written, verbal and listeningPeople-orientedDetail orientedDedicated to customer servicePride in getting work done accurately and timelyAbility to work in a team environmentAbility to multi-taskBilingual - Spanish preferredProperty & Casualty license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Company Description: The mission of our office is to help our clients manage the risks of everyday life and to be the first and preferred choice for all insurance and financial needs in the Washington Metropolitan Area. We focus on Auto, Home, Life, and Health Insurance as well as banking.