Windows Tier I Help Desk
ARES is currently staffing 2 positions in support of the DOJ Desktop Support Team in Washington, DC. The Help Desk staff supporting the Help Desk function must have at least 2 years of Microsoft Windows (Windows XP, Windows 7, and Windows 8) and Microsoft Office (MS Office 2007, and 2010) Application support experience. A BS degree with 2 years experience is required, or 6 years of IT experience performing desktop support services. US Citizenship is a must. Experience supporting VMWare is also preferred. Company Description: ARES Solutions, Inc (ARES), is an award-winning Small Business headquartered in Fredericksburg, Virginia. Our unwavering commitment to providing the highest level customer service enables our customers to concentrate on achieving their strategic and operation objectives. With a highly skilled workforce, we offer a broad range of technical services and management support to provide "best value" to our customers. Our reputation for taking care of our customers and employees is demonstrated by our management's receipt of the USDA's Secretary's Honors Award, and the USDA's Small Business Contractor of the Year Award in 2004, 2005, and 2008. Long term relationships with customers and superior support services provided by an excellent technical staff with low turnover, are the cornerstone of our business. ARES specializes in providing system and software engineering, software/web development, IV&V, T&E, computer security, networking, help desk, PM, and Intel support services to many Federal and DoD agencies.