Customer Service Advisor

Employer
DC Business Group
Location
Arlington, VA
Posted
Apr 20, 2017
Closes
Apr 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Customer Service Advisor role DC Business Group is an innovative marketing firm looking to raise the bar in consumer engagement and connecting people with the right products and services to suit their needs. We work with local and national brands and develop relationship-based marketing campaigns that not only convey the message, but make sure it was received. We are currently expanding the reach of our campaigns nationally and therefore are seeking top talent to take our marketing initiatives to the next level.Position Summary of the Customer Service Advisor The Customer Service Advisor position will assist the marketing team in the implementation of all marketing activities, working closely to increase brand awareness, drive sales, and ultimately generate new business leads. This is an entry level marketing position with expose to multifaceted areas of our firm in which full training is provided. Responsibilities of a Customer Service Advisor:Regularly attend client meeting for product knowledge, account performance reviews and goal setting.Implementation of marketing directives and sales strategy on a local level in assigned territories to engage consumers and assist in relationship development with the brandContact consumers about existing products/services and assess the need for any additional features / upgrades and enter information as part of the consumer feedback loopTrack and report measures of success in the marketCollaborate on new campaigns and strategies to increase market exposure and new business Job Requirements Minimum Qualifications of the Customer Service Advisor:Excellent Communicator, both verbal and writtenStrong organizational skills and the ability to handle multiple deadlinesIntense attention to detail with accuracy and consistencyModerate computer and software skills for basic data entryAbility to build effective relationships with a wide range of peopleStrong presentation skills What We Offer for the Customer Service Advisor:Consistent Schedule and Full Time WorkMentorship on Work/Life BalanceTravelMonetary Bonuses & Competitive CompensationSales Incentives & GrowthPositive Work EnvironmentRecognition & Promotions for Outstanding Performance Although this is an entry level position and we train from the ground up, we find that the candidates that are the best fit have backgrounds, experience, education or knowledge in - Marketing, sales, communications, psychology, sociology, sales psychology, advertising, branding, sales branding, brand management, training, management, marketing management, sales management, market management, retail, restaurant, territory management, entry level marketing, hospitality, waiter, bartender, server, fraternity, sorority, recruiting, college graduate, restaurant, internship, sports minded, sports management, sports marketing, retail, entry level sports marketing, hospitality, entry level advertising, promotion, assistant management, entry level branding, restaurant management, entry level marketing, real estate, hospitality management, public relations, PR, entry level account executive, entry level event marketing, sales coordinator, sales representative, entry level sales. Company Description: Launched in 2015, DC Business Group specializes in the provision of outsourced client acquisition and marketing activities. From our base in Washington DC, we provide clients throughout the United States with unbeatable direct marketing services. What sets DC Business Group apart from our competitors is our attitude. Trustworthy, dedicated and hard working, we guarantee a 100% return on investment (ROI) and pride ourselves on going the extra mile to meet every client unique needs. DC Business Group has an impressive portfolio that ranges from small and medium businesses through to major Fortune 500 companies. We have successfully worked with clients from a variety of different industries including not-for-profit, telecommunications, retail and financial services. We are proud of the relationships we have built and of our successful track record of meeting the needs of diverse clients. Using our effective B2B, B2C, residential and events-based channels, DC Business Group provides state-of-the-art, marketing campaigns that deliver impressive results in the shortest possible time.