Home Appliance Sales Associate

Newark, DE
Apr 20, 2017
Apr 21, 2017
Full Time
ESSENTIAL FUNCTION:The basic function of the sales associate is to provide top quality guest assistance and customer service that far exceeds that of our competitors. Continuously demonstrate a solid commitment in selling products and services on behalf of hhgregg. Must exhibit regular on time attendance for all scheduled shifts. PRIMARY DUTIES AND RESPONSIBILITIES:The following duties and responsibilities are essential in the daily execution of the position: Greet customers from the point sincerely and enthusiastically without pressuring or becoming overbearing. Constantly look for and approach customers Qualify the customer through listening and questioning. Show the customer the features and benefits that support customer needs established during the qualifying process. Explain various features as the customer uses the merchandise while continuing to qualify and eliminate objections Consistently asks for the sale with every customer in the proper amount of time. Help customers make an informed decision based on their needs and wants with the best product knowledge. Stay up-to-date with all technology and product information. Keep up-to-date on stock levels and current promotions. Accurately input all sales orders and track them through the delivery or pickup process. Responsible for merchandising a specified area of the store (cleaning, tagging, ensuring all display items are accurate) Assist in developing and training of new associates when required.CORE COMPETENCIES: Excellent Customer Service Strong Communication Skills Ability to work with others in a team environment

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