Direct Customer Service Representative - Entry Level

Employer
Drive Business Solutions
Location
Rockville, MD
Posted
Apr 20, 2017
Closes
Apr 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Entry Level Direct Customer Service Representative Position Open!If you have great people skills and enjoy working with the public, we want to meet you!Our rapidly growing marketing firm is currently partnered with over 20 different clients in industries ranging from home improvement and technology! Drive Business Solutions is seeking a full-time Entry Level Direct Customer Service Representative who is career minded and possesses unmatched people skills! This is an entry level opening, NOT in a call center environment. As a result of placing a high value on a more personalized approach to excellent customer service Drive Buisness Soltuions' customized marketing & advertising initiatives are moving into the local area! The Entry Level Direct Customer Service Representative would have the opportunity to work with some of our client's top performing accounts including major brands in the retail/wholesale, telecommunications and household entertainment industries! Servicing retail giants and clients of all sizes for brands across the globe with a smile and a handshake is why Drive Business Solutions customer service division has enjoyed unprecedented growth this year. Our campaigns are focused on developing and executing unique and personable advertising strategies designed to generate new customers for clients. The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the product/services provided and every representative must benefit from the training and team spirit of the company! The Challenge: We are continuously expanding our client base as well as the number of territories covered on a National scale. Our current client base is extremely diverse, and operating territories now stack up to 5 across the nation. Many of the client's customized & growing retail marketing, client acquisition & promotional advertising campaigns are in need of customer service professionals that can work on site during implementation of each field campaign to provide direct customer and client support through promotional techniques. Entry Level Direct Customer Service Representatives work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional marketing solutions for clients. Drive Business Solutions is looking for key individuals to provide customer service and promotional knowledge to our client's existing and future client base. Join a company that invests in its employees and truly wants YOU to succeed! Benefits of the Customer Service Position: . Comprehensive Paid Training by a National Manager . Travel allowance . Opportunity For Community and Charity Involvement . Flexible Scheduling . Numerous Advancement Opportunities Qualifications: . Experience in a customer service, restaurant or hospitality type environment providing front line customer appreciation/support is an asset . Ability to adapt to a variety of people . Winning attitude and dedication to ensuring customer satisfaction . Positive attitude and ability to work well within a team environment . Leadership skills Company Description: Drive Business Solutions is more than a Marketing firm. We are a growing organization driven by results, passionate about exploring potential, and dedicated to obliterating the boundaries that define success. Our goal is to exceed client expectations and provide superior brand representation. We are a team of achievers, leaders, and visionaries. Our culture is built on the idea that through teamwork, and strong leadership, every dedicated professional can see their career goals manifest in exceedingly exceptional ways. We deliver results. Our marketing professionals diligently work to provide the best possible outcome for both client and consumer. Building upon existing marketing campaigns, managing client accounts, and ensuring continual brand presence in the marketplace are just a few ways our Associates provide consistent results and consummate client satisfaction.