Provides Customer Care support and assistance to the G6 Director on Information Technology (IT) projects. Works under supervision of senior IT staff in providing support services to meet the customer's IT related needs. CompTia Security + Certification is required. Must have an active secret clearance. VTC experience preferred Experience with CISCO and Tandberg preferred Qualifications: Associates Degree in an associated discipline with 2 years experience, or BS/BA, or 4 years applicable experience. Work experience requirements:*Must have an active SECRET clearance and have the ability to obtain and maintain a SECRET Clearance Physical Requirements:The work is basically sedentary. However, there may be some walking, standing, bending, carrying of light items such as paper or books, desk-top computers and peripheral devices. Company Description: MSB Analytics, Inc. (MSBA) was founded on February 21, 2006, in Huntsville, AL, with the vision of providing high-quality, analysis-based, professional business and technical services to Military, Federal Government and commercial customers. Our core capabilities are in financial, general and administrative management; business process improvement; and information technology. MSBA is dedicated to the proper monitoring, tracking, and verification of contract documents, and we bring the experience of a team that, in 2014, solidified the proper execution of over $700M in customer funding for SED. MSBAA cents AAs skilled professionals bring decades of contract management and acquisition support experience who are mission-focused and expedite an efficient acquisition process to increase mission supportability. We support Government acquisition programs throughout the contractA cents AAs life, including its final close-out. MSBA is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation, or gender identity. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, or gender identity. MSBA welcomes minority and veteran applicants. MSBA is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following alternative email address or phone number to contact us about your interest in employment at MSBA: firstname.lastname@example.org or Casey Fritz, 256-261-3073. Our process is to respond and to work with the requestor to identify a workable accommodation to the application process.