Customer Service - Concierge

Employer
Ourisman Chantilly Toyota
Location
Chantilly, VA
Posted
Apr 20, 2017
Closes
Apr 21, 2017
Function
Customer Service
Industry
Other, Restaurant
Hours
Full Time
We are seeking a Customer Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services ​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills Company Description: Ourisman Chantilly Toyota, a 14 year old company, is a large Retail Automotive dealership in the Chantilly Auto Park at Rt.50 and Stonecroft Blvd. We have over a 150 employees and recently finished a $6M renovation and expansion. We offer medical, 401K retirement plan, and other health benefits available. Paid vacations starting after 1st year anniversary. The Ourisman Family of Dealerships started in Washington,DC in 1921.