Field Service Technician

Employer
OPEX Corporation
Location
Baltimore, MD
Posted
Apr 20, 2017
Closes
Apr 21, 2017
Function
Accountant, IT
Industry
Specialty Trades
Hours
Full Time
Position Summary OPEX Corporation is currently looking for a full time Field Service Technician. This position will require the employee to be flexible with their hours. Due to customer demands, the employee will be required to be on-call every 4th weekend. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues. If you are a communicative, diligent, punctual and detail oriented individual then OPEX may be the right place for you to pursue your career. ResponsibilitiesThis position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipmentInstalling and setting up new equipmentInteract with the customer to determine the problemCompleting field service reportsKeeping the customer informed as repairs are made and answer any question that may arise.Interact with management as well as other personnel to analyze and correct any equipment performance issues.Completing and submitting weekly online timecards and expense report QualificationsAssociate's Degree in Electronics and/or equivalent hands-on job experience.Must have excellent customer service skills.Possessing a driver's license, insurance and a reliable vehicle.Ability to lift at least 25 pounds independently.Ability to maneuver a job site, including small spaces in around our equipment. Physical/Work Environment Due to our large variety of clients worker could potentially conduct work in an office or warehouse environmentCommuting for an extended period of time throughout duration of shiftMust have the ability to lift heavy machine parts while on dutyAbility to maneuver a job site, including small spaces in around our equipmentSquatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job Company Overview OPEX Corporation is a recognized global technology leader in high-speed mailroom automation, document imaging, and material handling. Since 1973, OPEX systems have provided performance enhancing workflow solutions and cost-effective results to thousands of organizations around the world. From its humble beginnings in a leased warehouse in southern New Jersey, OPEX's global workforce now numbers hundreds of employees. OPEX's Moorestown, New Jersey World Headquarters features more than 475,000 square feet of engineering, manufacturing, warehouse, product assembly and office space. OPEX offices are also located in the UK, France, Germany and Australia. Benefits:Full medical, dental and vision with low employee contribution ratesPaid holidays, vacation and personal days401k with matching and profit sharingBasic life insurance, short term and long term disability OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status. Company Description: OPEX Corporation is a recognized global technology leader in high-speed mailroom automation, document imaging, and warehouse automation equipment.