Customer Service - Travel Sales Specialists
Are you passionate about Travel? Are you looking to join a fun team working environment? We are seeking a Customer Service - Travel Sales Specialists to join our team! You will be a key member of a small, high-caliber team that has significant experience selling and promoting vacations to the Caribbean and Mexico. We are located in Annapolis, MD.ResponsibilitiesProvide World Class Customer serviceRespond to group requests and reservations with lightning speedFollow up quickly to clients questions and requestsPrepare exciting travel itineraries to meet clients demandsStay up to date on Resorts and SpecialsCommunicate Specials and Updates with existing clients and agentsAlign closely with teammates to problem solve and support each other's workloadBe flexible in supporting different projects throughout the day as priorities change Ideal CandidateUnderstands exceptional customer serviceCommunicates effectively and with a smilePassionate about Travel and the CaribbeanAssertive in making recommendationsExpand your positive emotions and use them to build stronger customer relationshipsIs empathetic with customers moods and emotionsOptimistic about every situation you face RequirementsHigh School or equivalentStrong Microsoft Excel, Word and Adobe Photoshop skillsExcellent verbal and written skillsGo-getter: you figure out what needs to be done vs. having to be toldCan see the big picture but also zoom down into details You will be joining a young energetic staff that enjoys medical and dental plans, profit sharing, PTO(paid time off), vacation/travel benefits and competitive compensation. Company Description: STS Travel was founded in 1984 by two Cornell University graduates who shared one common goal: to specialize in the marketing and operation of travel services designed specifically for students. Since our foundation in 1984, STS has handled the travel plans of over a half of million student travelers and more recently expanded into year round travel to the Caribbean with STSVacations and launched Mice.com for the Meeting Travel market.