Collections ManagerLocation: McLean, VAJob Type: Full TimeFull TimeMcLean, VAPosted 6 months agoCompany Profile:GTT is the world's leading cloud networking provider. Operating a global Tier 1 IP network, GTT offers fast, reliable and secure connectivity to any location in the world and with any application in the cloud. Our private network solutions include Layer-2 Ethernet and Layer-3 MPLS IP-VPN architectures for private, public and hybrid cloud networking solutions. We also offer a broad portfolio of managed service products, including a full suite of managed network security solutions. Our clients trust us to deliver solutions with simplicity, speed and agility so they can compete effectively in today's global economy. Position Summary:Track and report on quantitative performance metrics related to customer payments and Collections department performance. Analyze results and implement process improvements to increase efficiency. Drive continuous system enhancements. Support third party collection agency process. Responsibilities:* Develop and distribute regular A/R reporting and analysis, including month-end, bad debt, aging, team effectiveness and customer disputes* Develop effective dunning notice process, including implementing required system changes to support it* Improve internal process for suspending services due to non-payment* Manage process to identify and execute balance write-offs* Act as liaison with third party collection agencies and outside attorneys* Complete write-up summaries and forward all relevant documents to agencies* Compile collection results by agency for reporting Skills and Experience:* Bachelor's Degree in Accounting or Finance preferred* 5+ years of experience in an A/R function* Demonstrated reporting and process improvement experience* Effective written and verbal communication skills* Strong organizational skills, with attention to detail, accuracy and accountability* Ability to multi-task, adapt to multiple demands and shifting/competing priorities, and deliver high quality work in a high-paced environment* Proficiency in Excel and Word* Experience working with Oracle ERP preferred GTT retains the right to change this job description any time. GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge.Applicant NamePhone Number (optional)Email addressCover Letter/IntroductionUpload ResumeUpload your resume. Max. file size: 55 MB.