Restaurant General Manager

Boston's Restaurant and Sports Bar
Abingdon, MD
Apr 20, 2017
Apr 21, 2017
Full Time
Job Description Summary of Work Performed The General Manager is responsible for the day to day operations of Boston Restaurants & Sports Bar, under the direction of the Owner. This includes conducting the business affairs of the restaurant, supervision and development of the management team and employees. Purchasing, food quality, safety, sanitation, marketing and adhering to the perfect Guest dining experience while ensuring that all Boston's Standards, financials, policies and procedures are implemented with efficiency. This GM must be skillful in all aspects of running an upscale casual, high volume dining Restaurant, able to prioritize, and work to achieve results. Duties and Responsibilities Business Affairs Day to day functions of the restaurant, such as banking, cash control, maintenance of restaurant records, purchasing of products and supplies, invoice accuracy (ordering, pricing, receiving, POSi extensions), maintain control of cost factors in operating and expense categories such as food and labor costs, safety and sanitation practices are implemented. Daily sales and cost controls sent to Franchisee as part of closing duties. Financial responsibility and performance of the restaurant is aligned with budgets, declining budgets and weekly financials sent to Boston's. Implementing operational changes, including new menu items, recipe or procedures that are approved by Boston's. Continuously focused on improving the Guest dining experience. Must be adept at conducting inventory, invoicing, back office accounting. Purchasing and inventory management and projections Managing and adhere to set budget projections. Supervision Hire, train and develop managers, supervisors and employees to ensure a complete understanding of all needs within the restaurant. (Guest experience, building the brand, and profitability). Develop management schedules and allocate the work load of projects to the appropriate team members. Provide management presence in the restaurant at all times. Develop an in-store training team to assist the managers with the development of new hires. Ensure manager and employee orientations are complete with paperwork, training schedules, and job expectations set. All approved changes to the menu or promotions are communicated to the team and effectively implemented. Guest Experience Ensure that all FOH staff continually and always adhere to the Boston's perfect guest experience standards. Check all systems perfection and follow through every 30 minutes to include clean dining area, bathrooms, entrance ways, etc. while using our figure 8 walk through system. Frequent Guest contact and high visibility in the dining room are to be apparent at all times. Inquires periodically and timely about the Guest dining experience in a sincere manner. When necessary, involving a manager immediately if and when a negative Guest experience is identified. Responsible for thanking each and every Guest (with the help of FOH managers) for the patronage in a sincere manner. Purchasing / Product Quality Purchase approved products and supplies in the amounts needed to support the level of business expected. Ensure the quality; quantity and handling of all products are in accordance with Boston's expectations. Ensure the standard recipes and methods are used at all times to ensure consistency and efficiency for all menu items. Safety & Sanitation The health and safety of our Guests is a priority. Cleanliness of the inside and outside of the restaurant must be adhered to in accordance with Boston's and local health department expectations. Proper practices must be in place to ensure food safety. Controlling time and temperature throughout the flow of food, practicing good personal hygiene and preventing cross-contamination. Building Sales Understand what the industry trends are, passing along anything learned to the Franchisee that may better the brand. Pursue methods to increase sales through the use of promotions, local advertising, and increased average sales per guest and community involvement. Benefits: This position is a full time position that offers industry-leading benefits and bonus for exceptional performances. Company will pay for relocation for the qualified candidate. Job Requirements: Join the Boston's family and you'll have the chance to lead, grow, and succeed! So what does it take to qualify for this exciting management opportunity? Take a look at the requirements section below; if it describes you, we want to hear from you! Specific requirements: At least 8 years of general management experience in a fine dining or upscale restaurant Current, salaried management experience in a high-volume full service restaurant preferred Strong passion for culinary excellence and perfect guest service Proven ability to train and develop a staff Knowledge of cost controls, labor controls, ordering, quality controls, inventory, etc. systems, methods and processes that contribute to great execution in an upscale casual dining restaurant. Stable job history which demonstrates upward career and salary progression Company Description High End (Upscale) Casual Dining Restaurant.