Client Services Associate

Employer
Robert Half
Location
Tysons Corner, VA
Posted
Apr 20, 2017
Closes
Apr 21, 2017
Function
Accountant, IT
Industry
Other
Hours
Full Time
OfficeTeam is hiring a Client Services Associate needed for a growing Financial Institution in Tysons Corner. In this Client Services Associate role, you will be answering incoming calls from clients with the goal of providing excellent Customer Service and bringing a resolution to their issues. The Client Services Associate will be processing transactions, opening and maintaining sub-accounts, trouble-shooting online while cross-selling additional services and products. The Client Services Associate must be able to escalate issues to appropriate parties when necessary. Along with all of this, you will be processing client requests for account changes such as processing non-cash financial transactions, deposits, withdrawals, transfers, loan payments and check disbursements. Must Haves: Excellent Customer Service Experience with a CRM or Salesforce Intermediate to advanced knowledge of Microsoft Excel 1+ years experience in an IN BOUND call center OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.981.6731 for additional information. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. ? 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. *Req ID:* 04530-9500487706 *Functional Role:* Account Executive/Staffing Manager *Country:* USA *State:* VA *City:* Tysons Corner *Postal Code:* 22102 *Compensation:* $14.50 to $16.75 per hour *Requirements:* Microsoft Excel, Microsoft Word, Customer Service, Data Entry Please send resumes to Rachel.Birkmeier@officeteam.com or call 703-760-0400 for more information.