Secretary/Receptionist - Silver Spring, MD (Part Time)

Fresenius Medical Center
Silver Spring, MD
Apr 20, 2017
Apr 21, 2017
Full Time
**PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy, Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements Under general supervision, provides a broad range of secretarial and administrative support that may include details of a confidential nature for the Director of Project Management, FDMS Staff, and Real Estate Group Prioritizes multiple tasks in a fast-paced working environment, and utilizes well-developed organizational and communication skills with both internal and external contacts. **DUTIES/ACTIVITIES:** **CUSTOMER SERVICE:** + Responsible for driving the FMCNA culture through values and customer service standards. + Accountable for outstanding customer service to all external and internal customers. + Develops and maintains effective relationships through effective and timely communication. + Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. **PRIN** **C** **IPAL RESPONSIBILITIES AND DUTIES:** Under general supervision, provides a broad range of secretarial & administrative support that may include details of a confidential nature. + Assembles & analyzes information for use in the preparation of report, manuals and presentations. + Receives & responds to routine correspondence following established procedures not requiring management review + Schedules appointments, makes travel arrangements, processes related expense reports, coordinates meetings. , + Screens mail & telephone calls, directs requests to the appropriate individuals & follows up on replies + Interfaces with a variety of people on issues both routine & complex + Utilizes the PC and related software programs to accomplish assignments. + Performs administrative support and secretarial functions which may include but are not limited to: + Prioritizes telephone calls to ensure those of the highest priority are addressed in a timely fashion. + Maintains a positive, professional and efficient communication process with all internal and external contacts. + Opens and sorts mail May compose routine correspondence on behalf of the Director of Project Management. + Maintains filing system within the department . + Assists in coordinating department functions such as ordering of supplies and preparing architect and other vendor vouchers. + Assists the FDMS Project Coordinator in updating and maintaining Project Management databases by inputting data and verifying accuracy of data + Enters data from Project Questionnaires and other sources into Database; maintains integrity of data + Maintains list of addresses for consultants, vendors and new and relocated facilities Conduct audits and follow up with new and relocated facilities to ensure accuracy of information + Copies and distributes Project Questionnaire packages and leases to vendors and field personnel + Performs GSA and OIG vendor checks, and create new vendor profiles with contact information and taxpayer identification numbers. + Other duties as assigned. **EDUCATION** High School Diploma -some specialized secretarial training preferred **EXPERIENCE AND REQUIRED SKILLS** + 2 to 5 years experience in the field. + Knowledge of business & technical vocabulary + Familiar with concepts, practices & procedures within real estate field. + Able to employ basic reasoning skills + Knowledge of computer software such as word processing, spreadsheet, presentation, database programs. + Knowledge organizational operations & procedures. EO/AA Employer: Minorities/Females/Veterans/Disabled

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