Online Community Specialist

Society for Neuroscience
Washington, DC
Apr 20, 2017
Apr 21, 2017
Accountant, IT
Full Time
The Society for Neuroscience (SfN) is searching for a Community Specialist who will be responsible for the growth of the community and discussion areas of SfN's learning and discussion website, Neuronline. This role will work with other programmatic departments to help facilitate the growth of smaller communities, along with evolving the strategy and initiatives within our digital community for the benefit of our members. The Specialist must have excellent communication skills, have knowledge of the field, and interest in social media. This would be ideal for a candidate with a science background that has an aptitude for online technology and communication. ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Member Engagement/Online Community Management Coordinate and participate in the development and implementation of strategies to increase member engagement on the Neuronline community and discussion site. Develop and grow SfN programs to encourage member engagement. Serve as a neuroscience subject matter expert to cultivate community for SfN members, and use that neuroscience expertise to seed conversations and connect members with like interests to one another. Cultivate relationships with SfN staff "moderators" (internal SfN staff who manage society programs), helping to grow Neuronline's programmatic communities. Lead monitoring of member engagement on the Neuronline community site, providing regular data, reports, and analysis on member participation and activity. Lead monitoring of member discussions taking place on comment threads and in the forums. Coordinate with staff from other SfN departments to integrate discussion of the SfN annual meeting, The Journal of Neuroscience, eNeuro, and other content into the forums. Marketing/Communications Lead smooth planning and implementation of Neuronline-related promotional activities and events at the SfN annual meeting in consultation with SfN's communication and marketing departments. Lead the brainstorming for annual meeting and year-round marketing initiatives for Neuronline forums, working closely with communication and marketing departments. Technology Serve as first responder to any technical problems that arise within the forums, working with the platform vendor and internal technical support staff. Become an expert in the community/discussion software, Discourse. Learn Sitecore, the Content Management System (CMS), to enter content (written articles, video, audio) and set up pages for the Neuronline website. Work in the CMS to review and troubleshoot content prior to it going live on Neuronline. Content Development Write and edit content and interview scientific experts and members as needed. Draft marketing text to be distributed through SfN's e-newsletter , the SfN website,N communications vehicles MINIMUM REQUIREMENTS: Supervisory Experience: None. Education and Experience: Bachelor's degree in Neuroscience or other relevant field required. Minimum of four (4) years of communications or program management experience. Basic HTML skills, proven ability to work in a CMS, and publish web content. Preferred Qualifications: Excellent oral, written, and interpersonal communication skills. Ability to multitask and set priorities, take initiative, and work within a collaborative team environment. Able to plan and execute tasks, on schedule and with attention to detail. Strongly proficient with Microsoft Office applications, and Internet research. Functional ability in CSS considered a strong asset. Ability to learn and master an online community management system. Strong organizational and project management skills with the ability to coordinate a diverse set of activities. If this is you and you are eager to make meaningful contributions to a highly relevant and important mission, please submit a cover letter with your salary requirements and a copy of your resume for consideration. Applications without cover letters will not be considered. The Society for Neuroscience is wholly dedicated to recruiting, developing, and retaining a diverse group of talented people. We are committed to provide equal opportunities to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, or other protected criteria, in accordance with applicable law and we welcome Veteran applicants. Our generous benefits package includes: medical, dental, disability and life insurance; flexible spending accounts, two retirement plans with employer matching and nonmatching contributions; 12 days of paid vacation, 12 days of paid sick leave, with additional personal leave and 10 paid holidays; gym membership reimbursement; and tuition reimbursement. Job Posted by ApplicantPro

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