Showroom Customer Service Team

Employer
Ferguson Enterprises, Inc.
Location
Chantilly, VA
Posted
Apr 20, 2017
Closes
Apr 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
**Auto req ID** 29837BR **Company** Ferguson Enterprises, Inc. **Location** VA - Chantilly **Posting Title** Showroom Customer Service Team **Responsibilities** If a career with an organization that rewards performance and provides a stable and supportive environment for its associates nationwide sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today. Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Customer Service Team member in our Chantilly, VA location. If you have a love of meeting people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-billion dollar organization, this is the position for you! Responsibilities As a Showroom Inside Sales Associate, you will: - Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met. - Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing. - Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information. **Qualifications** A college degree is preferred for this position, but comparable industry knowledge and experience would also be considered. A successful associate will be goal oriented, self-motivated and able to meet deadlines, build relationships and enjoy a team atmosphere. - Excellent communication, time management and organizational skills - Pleasant personality for phone sales - Ambition to succeed - General computer skills - Self Motivator - Ability to multi-task - Enthusiasm, courtesy and articulation - Ability to learn quickly - Service minded, aggressive and congenial **Benefits** As a large, successful company who prides itself on its stability, Ferguson is able to offer a competitive benefits package which includes the following: medical, dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more! **About Us** In business for 60 years, Ferguson is ranked by Trade Publications as one of the largest suppliers of construction related products and services in the country. They serve multiple segments of the construction sector including: commercial, hospitality, government, institutional, residential, industrial, heating & cooling and waterworks markets with broad capabilities to meet their customers' needs. It's Ferguson's associates who make the difference. Ferguson employs approximately 18,000 associates. Ferguson services customers coast-to-coast, with a distribution network spanning approximately 1,300 locations and serves customers in the 50 United States, the District of Columbia, Puerto Rico, and the Caribbean. Ferguson has a unique culture and a tradition of supporting civic, cultural, educational and environmental activities. The company is committed to the highest standards of ethics, from helping customers select green product solutions to providing a safe and secure workplace environment. Ferguson is committed to growth - of their business, their people, and their support of the communities in which they do business. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. **Category** Showroom