Internet Customer Service Representative -BMW of

Group 1 Automotive
Annapolis, MD
Apr 20, 2017
Apr 21, 2017
Customer Service
Full Time
BMW of Annapolis is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Internet Customer Service Representative to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. In addition to competitive pay, we offer our associates the following benefits: + Health Insurance + Dental insurance + Vision, Life, Disability insurance + 401(k) plan with company match + Paid vacation + Employee Stock Purchase Plan + Employee Vehicle Purchase Program + Professional work environment, with job training and advancement opportunities + Handle inbound leads (phone, internet) and direct to appropriate contact + Contact present customers (phone, email) to maintain and improve customer loyalty + Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals + Work with sales department to develop sales strategies and techniques + Research and stay current in consumer and industry trends + Communicate industry news and trends to management and dealership employees + Outstanding Customer Service + Auto dealership retail new car experience + Auto dealership Internet or Business Development Center (BDC) experience + Proven sales experience, preferably in the automotive industry + Superior communication and customer service skills + Excellent follow-through skills + Solid working knowledge of the Internet + Familiarity with automotive financing + Maintaining a positive, can-do attitude *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer ID: 2017-2748

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