Spa Receptionist

Employer
Inova Health Systems
Location
Ashburn, VA
Posted
Apr 20, 2017
Closes
Apr 21, 2017
Function
Administrative
Industry
Other
Hours
Full Time
## Job Description 1) Responsible for ensuring quality customer service and performing the daily spa front desk duties. 2) Must have excellent customer service and communication skills. 3) Spa services are considered concierge, requiring top-notch patient experience and knowledge of spa software and offerings. 4) Excellent customer service and communication skills. 5) Must possess strong oral and written communication skills and work well with people. 6) Knowledge of basic computer operations and other office equipment (multi-line phone system, fax machine, copier, printer etc.) 6) Requires the ability to communicate nature of treatment to patient and prepare reports as needed. 7) Ability to work without direct supervision and to remain at assigned post for extended periods of time. 8) Must possess can-do, positive attitude and business acumen. 9) Ability to multi-task in rapidly changing environment. 10) Requires full range of body motion including manual and finger dexterity and eye-hand coordination. 11) Frequent standing and walking for prolonged periods of time and ability to properly use spa equipment. 12) Must be able to represent the spa at marketing events and functions as needed, occasionally outside of regular work week schedule. 13) Must develop understanding of spa facilities and equipment. Sales or concierge experience. ## Requirements Must have two years experience in a receptionist position; Spa, Concierge or Sales experience is a plus. High School Diploma or GED required; Associates Degree preferred Must be proficient in the use of multi-line phone system, fax machine, copier, printer and basic office equipment. Requires knowledge of basic computer software, Microsoft Office and Outlook; Knowledge of spa software and offerings highly desired. Excellent customer service and communication skills as well as a congenial, professional demeanor are essential to this role. Must possess knowledge of basic computer operations and other office equipment (multi-line phone system, fax machine, copier, printer etc.) *Posting Title:* SPA RECEPTIONIST *Facility Location:* Inova Physician Services Corp *Work Site Location:* ASHBURN UCC & PCP *Work Site Address:* 21785 FILIGREE CT SUITE 100 *Work Site City/State:* ASHBURN, VA *Department:* ASHBURN SPA *Schedule Type:* full time *Schedule:* Monday-Friday with rotating weekends *Shift:* Day/Evening/Night *Job ID:* 28957BR