Washington D.C.
Apr 18, 2017
May 03, 2017
Full Time

The United States Postal Service ("USPS") is an independent government agency that relies on postage and fees to fund operations. Each day the Postal Service receives and delivers over 680 million pieces of mail to more than 152 million addresses. Employing more than 500,000 employees, the USPS services over 8 million customers daily at nearly 30,000 post offices. In addition, mail is collected from over 280,000 points - including street mailboxes - across the United States, Puerto Rico, Guam, the American Virgin Islands and American Samoa. Though the USPS has a monopoly on delivering non-urgent letters, the USPS faces competition for services such as package delivery.

Come join the U.S. Postal Service!

Develops tools, strategy and methodology to assess the effectiveness and impact of learning programs. Responsible for leading organizational wide programs and driving training strategy.

  • Occasional Travel
  • You may be expected to travel for this position.

  • Yes
  • You may qualify for reimbursement of relocation expenses in accordance with agency policy.


1. Knowledge of Educational Psychology and/or Industrial/Organizational Psychology principles, theories and techniques, including research design, implementation and documentation, sufficient to provide practical business solutions to organizational and employee problems and issues.
2. Ability to manage projects and programs, including developing plans and timelines, determining resource requirements, assigning tasks, monitoring progress and reporting results.
3. Knowledge of all aspects of instructional design including needs assessment, job analysis, test development, program design and evaluation, curriculum design and practices and techniques for establishing individual and organizational outcome measures.
4. Ability to lead and conduct large scale surveys, including the survey design, sampling plan, collecting and analyzing the data, and reporting the findings.
5. Ability to develop analytical/modeling scenarios to calculate return-on- investment using appropriate tools and with reasonable assumptions.
6. Skill using standard social science statistical analysis technology sufficient to evaluate and draw appropriate conclusions from data.
7. Knowledge of professional and legal standards, principles and guidelines related to employee selection, leadership assessment, training evaluation, and organizational research and data collection protocols, sufficient to serve as an expert witness in legal proceedings.
8. Ability to communicate in writing sufficient provide technical advice and information on programs, policies and procedures and technical reports and briefing papers.
9. Ability to communicate orally at a level sufficient to provide guidance, present technical information, instruct employees in procedures and coordinate activities of others..

EDUCATION REQUIREMENT: A graduate degree in Educational or Industrial/Organizational Psychology or a related training field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education.

Complete applications must be submitted by the closing date of this announcement.


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