Collections Specialist

Employer
Merchant Link
Location
Silver Spring, MD
Posted
Apr 18, 2017
Closes
Apr 21, 2017
Function
Accountant, IT
Hours
Full Time
Posted On12/16/2016 Collections Specialist Silver Spring, MD, US Salary Range : Worker Category :Full Time Regular Job Class SUMMARY The Collection Specialist isresponsible for timely collections of outstanding accounts receivable in afrequently changing fast paced environment while providing support to multiplelevels of internal and external customers. ESSENTIALDUTIES AND RESPONSIBILITIES Review and monitor the A/R agingplus any other applicable collection reports for collection efforts Make outbound collection calls in aprofessional manner while keeping and improving customer relations Send collection emails and letters tobring in the maximum amount of revenue while maintaining a high level ofcustomer service Collect on customer payments pertheir agreements and company policy Provide timely follow up on paymentarrangements Resolve discrepancies and shortpayments Identify issues attributing toaccount delinquency and discuss them with management Review banking activity to monitorand record ACH rejects and resubmissions Enlist the efforts of sales andmanagement when necessary to accelerate the collection process Accountable for reducing delinquencyfor assigned accounts Provide weekly and monthly reportsto direct supervisor Respondto customer inquiries: internal andexternal Developcollection methods that consistently lead to achieving or exceeding companyfinancial goals Assist with interim and year-endaudit Assist with process improvements Work on other projects as needed Ensure the accurate compilation, analysis andreporting of accounting data MINIMUMQUALIFICATIONS Four yearcollege degree required. Bachelor s degree in Accounting or Finance preferred. 1-2 years ofrelated experience. Will accept education in lieu of experience. Solidknowledge of Microsoft Excel and Word. Highlydetail oriented with excellent judgment, analytical and problem solving skills. Ability tofunction in a highly confidential environment. Outstandinginterpersonal communication. Requisition ID1132 EXTERNAL POSTING FOR