Real Estate Production Assistant
Overview: The Real Estate Production Assistant will be responsible for providing support to the Real Estate Loan Processors and Underwriters by effectively handling all of the incoming new 1st mortgage applications to include the timely mailing of a Welcome Package and all other required disclosures not provided by the Mortgage Loan Officers at time of application, by handling, scanning or distributing all incoming mail and documentation received, by assigning all new loans to the Loan Processors and by handling all requests for cancellation, withdrawal requests and loan denials in accordance with regulatory requirements. S3 has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique cultural foundation. The Real Estate Production Assistant is an entry level position.Responsibilities:- Complete timely set up of all new 1st mortgages received within LPS/Empower- Generate and deliver to members a Welcome Package to include list of documents needed and additional required disclosures- Conduct a thorough review of the loan application submitted to ensure all necessary data has been provided and that the transaction makes sense in order to proceed- Provide support to the Loan Processors by ordering appraisals, flood certs, title reports and credit supplements as needed- Obtain all necessary data and information needed to include property taxes, property assessments, HMDA, property deeds, credit report and AUS decision- Maintain service levels for all loan processing support turn-times as set forth by management including but not limited to:- Mandatory disclosure delivery- Member daily/weekly/monthly communication standards- Welcome Packages- Distribution of incoming loan documentation- Submit request for Home Equity lines and loans- Scanning and delivery of all incoming loan documentation to the Loan Processors- Work in collaboration and partnership with other team membersQualifications: - High School Degree or equivalent work experience required- Knowledge of and experience with a paperless mortgage process is beneficial- 1-2 years of First Mortgage Loan Set Up or Processing experience preferred- Knowledge of all recent RESPA , TILA and HMDA requirements is preferred- Knowledge of agency (FNMA/FHLMC/FHA/VA) guidelines and requirements, inclusive of FNMA DU and FHLMC LP is preferred- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)- Strong communication skills, both verbal and written, are necessary- Excellent customer service skills with strong attention to detail- Time Management skills and the ability to prioritize workload based on department SLAa€ (TM) s and member needs- Strong analytical skills required with a high degree of accuracy- Ability to work flexible hours as needed- Ability to multi-task in other areas of the unit- Aptitude to work independently as well as part of a team and ability to collaborate with others- Positive attitude and team-oriented spirit- Ability to function in an ever changing environment .