SYSTEMS SPECIALIST

Location
20148
Posted
Apr 17, 2017
Closes
May 15, 2017
Industry
Education
Hours
Full Time
JOB STATUS:  OPEN POSTING DATE:  04/17/2017 CLOSING DATE:  05/12/2017 POSTING NUMBER:  P169689DTS1 LOCATION:  DEPT OF TECH SERVICES POSITION TITLE:  SYSTEMS SPECIALIST QUALIFICATIONS:  

Associate Degree in Technology; or any equivalent combination of education and experience that would provide the following knowledge, abilities, or skills:



  • Knowledge of workstation and server operating systems including but not limited to Windows 7, Windows 8, Windows Server 2008, and Windows Server 2012

  • Excellent knowledge of a wide range of desktop, server and peripheral hardware

  • Experience with Active Directory, User account administration, DNS, DHCP, TCP/IP, Antivirus software, IT management tools, print and file servers and backup systems

  • Strong troubleshooting skills and familiarity with third party hardware and software solutions

  • Certification in Microsoft Windows strongly preferred (MCP or MCSA)

  • Excellent customer service, organization and communications skills

  • Ability to keep abreast of technology developments in the field 

JOB DESCRIPTION:  

This position performs technical computer, network and server support in school facilities.  An employee in this class is responsible for installing, upgrading and maintaining computer systems and assisting with server and network maintenance in school facilities including hardware and software applications, system software, internet connections, and associated servers, printers, and cabling.  The work includes responding to service desk incidents and training school staffs in the use of networks and associated equipment.  Experienced workers in these positions initiate their own daily assignments, follow through on matters, and use independent judgment and training to take appropriate actions to deal with standard recurring situations.

RESPONSIBILITIES:  

The Systems Specialist performs such activities as necessary to fulfill the requirements of the position, including, but not limited to:



  • Troubleshoot technical problems with networks, operating systems and software to successful conclusion

  • Maintain Workstations, Printers, Interactive White boards, Servers, Networks and other technology equipment

  • Perform tasks associated with workstation imaging, software deployment and utilization monitoring

  • Install technology equipment and software as directed within the LCPS standards and framework

  • Perform onsite support at LCPS locations for staff and students, working with other technology support staff, departmental staff, vendors and contractors

  • Supports other technology and automation projects as assigned, responsible for coordinating the efforts for tasks assigned with the project

  • Coordinate installation of equipment by in-house staff and contractors

  • Work with school based staff to ensure appropriate service delivery and technology use

  • Performs related work as required 

OTHER INFORMATION:  

OUTSIDE APPLICANTS MUST UPDATE THEIR APPLICATION TO INDICATE WHICH POSITION(S) THEY ARE APPLYING FOR.

CURRENT LCPS CLASSIFIED EMPLOYEES MUST SUBMIT AN INTERNAL APPLICATION AND LETTER OF INTEREST FOR EACH POSITION IN WHICH INTEREST IS EXPRESSED.  THE LETTER OF INTEREST MUST INCLUDE THE JOB NUMBER AND PERSONAL IDENTIFICATION NUMBER (PID).

IF YOU HAVE NOT SUBMITTED A NEW RESUME WITHIN A YEAR AND/OR CHANGES HAVE BEEN MADE, PLEASE SUBMIT AN UPDATED RESUME.

JOBS CLOSE AT 12:00 PM ON THE CLOSING DATE.

APPLY TO:  

Department of Human Resources and Talent Development

SALARY:  

Classified Position, Level 15

Salary Range: Refer to

12 Month Position, 8 hours per day

 

DAYS:    FROM -   TO -