Assistant CPS Program Manager (Senior Social Services Supervisor)

$68,998.18 - $114,997.17 yr
Apr 17, 2017
May 01, 2017
Full Time
As part of the Child Protective Services (CPS) Program, provides management and administrative oversight for direct and non-direct service functions impacting CPS. Please click on this link to view a video about CPS. Responsibilities include but are not limited to:
  • Provides administrative and clinical supervision to social work staff and teams.
  • Communicates performance expectations and monitors performance outcomes.
  • Participates in strategic planning and development and integration of program goals, policies and procedures.
  • Monitors resource allocation.
  • Provides administrative oversight for work productivity throughout and across regions to ensure best practices in service delivery.
  • Monitors the delivery of services to assure consistency in practices and procedures across regions.
  • Maintains working knowledge of best and evidence-based practices for child welfare, child protection and organizational change.
  • Oversees quality assurance, program monitoring, and evaluation of direct service functions.
  • Serves as program or division point of contact and liaison with internal administrative staff to coordinate and prioritize work among multiple direct service programs.
  • Develops, coordinates and oversees strategies, communication tools and networks to support the integration of services.
  • Establishes and maintains relationships with community organizations and other human services agencies to develop and maintain knowledge of community needs.
  • Reviews legislative and regulatory requirements to assess impact on CPS.
  • Participates in the development of performance measures for CPS and evaluates program effectiveness.
  • Directly supervises direct or non-direct service staff.
  • Leads or participates on work groups relevant to the program area.
  • Works with professional development team and staff representatives to implement training and development programs to assist staff to meet professional standards in their job performance.
  • May represent the program on intra-agency and inter-agency and community-based work groups.
  • May represent the program at local and state level meetings, and on county human services teams and committees.
  • Prepares or oversees preparation of narrative and statistical reports documenting the work of the program area or division.
  • Participates in the development of local policy and practice.
  • Provides on-call management level supervision during non-business hours on a regular basis.
  • Duties are performed under the general direction of the Child Protective Services Program Manager.

Required Knowledge, Skills and Abilities:
  • Extensive knowledge of the principles, methods and problems of organization and management.
  • Extensive knowledge of current social service problems and methods/approaches to address them.
  • Thorough knowledge of the principles and practices of social work and casework supervision.
  • Knowledge of business process re-design methodologies.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to use automated technology.
  • Ability to maintain professional ethics and confidentiality of client information.
  • Requires high performance under pressure and in stressful situations.
  • Must demonstrate an understanding of safety, risk and protective.
  • Must demonstrate exemplary leadership skills.
  • Must demonstrate exemplary critical thinking skills.

NOTE: The salary offer will not exceed the midpoint (or $91,997.98) of the advertised salary range. Employment Standards MINIMUM QUALIFICATIONS:
Graduation from an accredited four-year college or university with a bachelor's degree, plus five years of increasingly responsible, directly-related professional experience in the social services or human services field. A master's degree in a related field may be substituted for one year of the required experience.

Valid driver's license.

BSW or MSW. Five or more years of increasingly responsible professional-level social services or human services experience, to include three years of management experience in a child welfare agency. At least five years of experience in conducting child protective services investigations and experience working in a state or local social services agency.

The appointee to the position must satisfactorily complete a criminal background check, a Child Protective Services Registry check, and a driving record check.
Due to the nature of CPS work, this position requires a flexible schedule, to include scheduled on-call supervision and/or being available for manager-level approval during nights, holidays and weekends.

Ability to input, access and retrieve information from a computer, and operate keyboard driven equipment. Ability to lift up to 10 pounds. All duties performed with or without reasonable accommodations.

Panel interview and may include written exercise.

It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 711. EEO/AA/TTY.

Similar jobs