Virtual Seasonal Customer Care Specialist

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Apr 14, 2017
Closes
Apr 21, 2017
Function
Accountant, IT
Industry
Other
Hours
Full Time
A leading fashion specialty retailer has a current position open for a Virtual Seasonal Customer Care Specialist.Individual must be able to fulfill the following responsibilities: Ensuring customers have great shopping experiencesAnswering customer questionsResolving issuesMust meet the following requirements for consideration:Excellent telephone and written communication skills requiredMust be able to score successfully on one skill assessment6 months experience within a retail environment preferredAbility to work a set schedule, with required overtime as business needAble to work in a fast pace environment and demonstrate a high sense of urgencyUnderstanding of computer systems, with the ability to troubleshoot technical issues with minimal assistance