Work at Home Inbound Customer Care Agent

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Apr 14, 2017
Closes
Apr 26, 2017
Function
Accountant, IT
Industry
Other
Hours
Full Time
A business process outsourcing company is seeking a Work at Home Inbound Customer Care Agent.Must be able to: Support our customers as a first point of contactProvide solutions for technical issuesProvide incredible customer serviceMust meet the following requirements for consideration:Technical aptitude and enjoy troubleshooting technologyMinimum 6 months experience interacting with customers in some capacity (via phone, chat, in person, etc.)Customer focusDiscipline to work remotely and follow a set scheduleAbility to manage multiple applications at one timeUnderstand the concepts of navigation, search engines, downloading music, and other web based applications