Work from Home Hospitality Customer Relations Specialist II

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Apr 14, 2017
Closes
Apr 26, 2017
Function
Accountant, IT
Industry
Other
Hours
Full Time
One of the largest and most successful lodging companies in the world has a current position open for a Work from Home Hospitality Customer Relations Specialist II.Core Responsibilities of this position include: Speaking as a supervisor when callers demand to speak to someone in a higher positionProviding suggestions, advice, and assistance to Customer Relations SpecialistsAssisting Customer Relations Supervisors develop and conduct training programsQualifications for this position include:Prior experience required in customer relationsHigh-school diploma required; some college preferredWell versed in company and CR policies and proceduresExcellent telephone etiquetteComputer knowledge, experienced in using Excel and WordMust be able to uphold company's Values & Performance Principles of collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect