Work at Home Technical Support Customer Happiness Specialist

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Apr 13, 2017
Closes
Apr 26, 2017
Function
Accountant, IT
Industry
Other
Hours
Full Time
A company that gives businesses a simple way to send voice broadcasts and SMS text messages to their contacts is seeking a Work at Home Technical Support Customer Happiness Specialist.Individual must be able to fulfill the following responsibilities: Go above and beyond the call of dutyThink outside the boxAnswer questions and solve the problems of our fantastic customersSkills and Requirements Include:Possess technical adaptability in a constantly changing and expanding work environmentKnow how to really listen and have empathy for the customer's situationGreat at answering emails and support ticketsThrive on going the extra mileTake pride in providing world-class supportNot afraid to help build our knowledgebase of answers to frequently asked questions