Membership Assistant

Location
Fairfax City, Virginia
Posted
Apr 12, 2017
Closes
May 17, 2017
Function
Administrative
Industry
Associations
Hours
Full Time

Fairfax City trade association is seeking a full-time Membership Assistant to support the membership team. This position is a point person for member services. Duties include:

  • Answering calls, emails and live chats
  • Responding to inquiries regarding services, membership renewal, passwords, etc.
  • Building the association database by adding prospective members, updating records, entering demographic information about prospects, etc.

Key Qualifications:

  • Previous customer service experience required
  • Strong interpersonal skills and outgoing personality
  • Desire to provide outstanding customer service
  • A passion for accuracy, including written and oral communications
  • Ability to work independently as well as part of a team

To be considered for an interview you must submit a cover letter that includes your salary history, and a resume that demonstrates why you’re the best candidate to careers@sgia.org.

SGIA is an equal opportunity workplace. All hiring efforts are managed internally and SGIA does not use fee based staffing agencies. Telecommuting is not an option for this position – your onsite presence is required.