Sales Coordinator

Location
Washington D.C.
Salary
Low 40's (commission) + benefits
Posted
Apr 12, 2017
Closes
May 17, 2017
Function
Administrative, Sales
Hours
Full Time

The Ronald Reagan Building and International Trade Center is Washington’s premier special events and conference facility is currently seeking a "Sales Coordinator" to add to its Sales Department.

As a Sales Coordinator the success of this position is largely dependent on the planning skills, perseverance and the enthusiasm you bring to this role.

Job Responsibilities:
Selling

  • Contract events of 100 guests or less, excluding weddings taking place within sixty days of initial inquiry
  • Assist sales team when necessary in maximizing revenue by re-locating definite bookings to different function space
  • Focus on up selling by increasing average check per meal period
  • Create monthly and quarterly recaps

Planning

  • Follow all established procedures as designated in the Sales Manual
  • Participate in turnover meetings and /or call with appropriate sales manager
  • Become familiar with all assigned events: review contract, and discuss the event with the appropriate sales manager prior to contacting the client for the first time
  • Conduct site inspections and maintain familiarity with the building and its capabilities
  • Work directly with clients to achieve maximum revenue and profit while exceeding guest needs
  • Prepare customized menu proposals as requested by guests in consultation with the Executive Chef
  • Coordinate and execute tastings as required
  • Prepare Banquet Event Orders (BEOs) for all events. BEOs are to be complete and accurate, and distributed within the required time frame and have client endorsement
  • Prepare event diagrams that correspond to each banquet event order to illustrate room layout requirements

Event Servicing

  • Coordinate and facilitate vendor move in as appropriate.  This includes ordering canine officers when after hours deliveries are scheduled.  This does not include checking in rental equipment
  • Oversee all event details to ensure the highest standards of quality and service are being achieved, and that event is being executed as promised to the client
  • Serve as liaison between client and all operational departments in the building
  • Introduce client to the Event Manager
  • Anticipate and resolve client needs and issues while maintaining positive relationships
  • Work schedule is based on business levels, and may include evenings, nights and weekends

General

  • Have knowledge of all ITC policies
  • Prepare monthly revenue forecast for all definite events
  • Attend weekly staff meeting, when appropriate, to discuss high-profile events
  • Constantly and clearly communicate with all other departments regarding details of upcoming events
  • Adhere to guidelines in employee handbook regarding personal appearance and behavior
  • Conduct personal behavior in a mature professional business manner at all times
  • Attend periodic networking and industry events on behalf of the building

Required Qualifications

  • Previous customer service, event planning, or hospitality experience preferable
  • Excellent presentation, strong organizational and communication skills
  • Strong computer skills with proficiency  in MS Word, Excel, and Miracle
  • Knowledge of Delphi or Visual one and Meeting Matrix preferred
  • Ability to manage multiple tasks simultaneously while delivering exceptional quality and customer service


We offer state of the art facilities, a competitive salary, generous incentives and a comprehensive benefits package. We are also metro accessible and located at the Federal Triangle metro stop on the Orange and Blue lines.

For further information on our company please visit our website at www.itcdc.com.