Work at Home Customer Care Supervisor

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Apr 10, 2017
Closes
Apr 21, 2017
Function
Management
Industry
Other
Hours
Full Time
A business process services company has an open position for a Work at Home Customer Care Supervisor.Core Responsibilities of this position include: Direct and/or manage all activities associated with Call Center operationsEstablish and implement performance and service standardsDevelop and implement process and/or operational improvements to enhance efficiency and effectiveness of operationsRequired Skills:Able to ensure productivity meets or exceeds service and quality standardsAble to develop departmental budget and controls costsAny other applicable experience