Telecommute Senior Customer Service Representative near Glen Allen

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Apr 10, 2017
Closes
Apr 24, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
A financial corporation is seeking a Telecommute Senior Customer Service Representative near Glen Allen.Candidates will be responsible for the following: Understanding and answering account specific questionsDelivering exceptional quality service by utilizing all available channels and going above and beyond on every callEducating customers on the utilization of credit cards, rewards services, continued loyalty, and spendQualifications Include: Candidate must live within 75-100 miles from the Richmond site and will be on-site during training and as needed Passionate customer service advocateStrong time management and multi-tasking skillsAbility to be self-motivated and operate autonomously in a quiet, remote work environmentAbility to troubleshoot basic computer issuesPossess strong decision making ability and pay close attention to detail