Work from Home Customer Service Associate I in West Des Moines

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Apr 10, 2017
Closes
Apr 24, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
A premier company whose purpose is to lead humanity to healthy, vibrant lives has a current position open for a Work from Home Customer Service Associate I in West Des Moines.Core Responsibilities of this position include: Answering incoming calls from providers and membersResearching and providing information regarding member eligibility, benefits, and authorization inquiriesDocumenting customers comments/information and forward required information to the appropriate staffQualifications for this position include:High School Diploma/GED Excellent verbal and written communication skills, organizational skills requiredMust be a proficient typist and able to maneuver through various computer platforms while verifying demographic information on all callsAbility to handle multiple tasks simultaneouslyMust submit to call monitoring for the purpose of training and quality control