Employment Relations Specialist - University Human Resources
Employment Relations Specialist - University Human Resources
The Employee Relations Specialist performs a variety of activities in support of the administration, development and implementation of the employee and labor relations program and policies in a consistent, professional and timely manner. Reporting to the University Director of Employee Relations and Engagement, the Employee Relations Specialist has duties that include but are not limited to:
Guidance, Consultation, and Training
- Provides guidance, consultation, assistance, and training to managers and employees on Georgetown University policies and processes regarding employee relations, dispute resolution, and interpretation and application of policies or any Collective Bargaining Agreement.
- Responds to information requests with the highest level of confidentiality.
- Meets and counsels staff and supervisors on employee relations matters.
- Collects information, reviews and investigates complaints and grievances filed by employees or supervisors, provides counseling, and recommends resolution for grievances filed.
- Draft responses, consults and recommends actions to the University Director, Associate Vice President of Human Resources & Vice President of Human Resources.
- Assists Client Service Partners with all employee relations issues to include the preparation and change management associated with organizational restructures, reorganizations or layoff plan proposals.
- Conducts internal investigations to determine if policy violations have occurred and drafts reports with official findings and proposed solutions to resolve matters of concern.
- Maintains timely and accurate documentation of employee relations issues and concerns.
- Prepares and executes letters of discipline, to include separation of employment, in compliance with employment laws and relevant HR policy.
- Conducts exit interviews.
- Analyzes and identifies practice areas or departments which show a pattern requiring HR attention, such as high employee turnover, problems with supervisors, and/or unfavorable working environment.
- Provides confidential administrative support to the employee relations department in all program activities.
- Maintains a case tracking system.
- Provides support and guidance for the University's bargaining team during negotiations with Unions representing University employees, to include researching, analyzing, and drafting collective bargaining proposals on behalf of the bargaining team and/or in response to Union proposals.
- Provides consultation, advice and guidance regarding employee relations issues.
- Works in concert with Client Service Partners and all levels of management to assess needs, conduct task analysis, and identify resources necessary to improve the workplace.
- Keeps management informed of trends in employee relations and the workplace to anticipate and prevent problems.
- Consults with other resources within HR and/or the University to ensure they are involved, informed or consulted as necessary - for example, Office of Institutional Diversity, Equity and Affirmative Action Programs (IDEAA), University Counsel, Risk Services, Public Safety and/or the Academic HR offices.
Employee Relations and Grievance Administration
- Provides counsel to client departments and employees on employee relations issues such as employee performance deficiencies, behavioral concerns, disciplinary actions and terminations, policy interpretation, and layoffs.
- Works with client departments to develop strategies and procedures designed to anticipate and avoid potential employee relations problems or possible litigation.
- Provides tailored trainings, services and programs as may be needed to meet the distinct needs of client departments.
- Conducts investigations in response to complaints.
- Handles grievances that are filed under the Dispute Resolution Policy and/or the collective bargaining agreements.
- Presents decisions, findings and recommendations in writing or verbally, as requested or required.
- Consults with or notifies other resources within HR or the University to ensure that they are involved or informed as necessary.
- Provides support and guidance for the University's bargaining team during the labor negotiations with Unions which represent University employees, to include researching and drafting collective bargaining proposals and responses to Union proposals.
- Provides counsel to client departments on contract interpretation and administration.
- Bachelor's degree
- 3 to 6 years of appropriate experience and knowledge of HR policies and practices, labor relations law and practice, state and federal wage, hour laws, and FLSA (Master's degree in an appropriate specialization will be considered in lieu of experience)
- Ability to handle information of sensitive and confidential nature in the utmost professional manner; to communicate clearly and concisely - both verbally and in writing
- Ability to ensure confidentiality of employees' records
- Ability to interact and relate effectively in a culturally diverse university community
- Ability to work well under stressful conditions.
- Strong analytical and organizational skills and a customer service orientation
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Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or firstname.lastname@example.org.
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Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex, disability status, protected veteran status, or any other characteristic protected by law.