Program Specialist, Health and Business Performance
The National Business Group on Health, the nation's leading non-profit organization representing large employers on health care and related worksite issues seeks a qualified candidate for the position of Program Specialist within its Health, Productivity and Human Capital department. The Business Group is comprised of over 415+ members, mostly Fortune 500 companies, including the nation's most successful managers of health care and other benefit programs. A 501(c)(3) organization, The Business Group has been active since 1974 in private and public sector efforts to improve health care delivery. The Business Group offers competitive salaries based on experience and education and has competitive benefits for employees including a 200% 403B employer match, tuition reimbursement, 100% public transportation subsidy, generous PTO and a flexible work schedule.
The Program Specialist reports to the Vice President and works full-time staffing the Institute on Health, Productivity and Human Capital. The mission of the Institute is to advance solutions that improve employee health, productivity and overall workforce performance. The audience for this work includes corporate human resources leaders, medical directors, benefit managers, absence and leave specialists and teams with responsibility for well-being and employee experience. The Program Specialist works closely with other departments and Business Group team members but is responsible for developing solutions, tools and resources to support the Institute Board and other Business Group member companies on employee health, productivity and workforce performance. This position is based in Washington, DC.
- Using data and evidence from external and internal sources, develop value-added content for employers on (1) the impact of health and productivity on business outcomes and (2) best practices and innovative strategies for employee engagement and talent management in the context of health and well-being.
- Content will be delivered in a range of formats: presentations, infographics, fact sheets and issue briefs, power points, webinars and toolkits.
- Content development requires independent research and analysis of information. Identification of appropriate content experts, external sources of data, and findings in the peer-reviewed and “gray” literature is a key component of the position requiring creativity and persistence.
- Stay on the forefront and develop a strong understanding of employer-sponsored health care as it evolves, and of the products and solutions available to employers through health plans, benefits consulting firms, and specialty vendors (holistic well-being, employee assistance programs (EAP), disability/return to work).
- Proactively develop, collect, analyze and report to team members data and best practices related to health and productivity management including leadership, employee engagement, culture and work environment, learning and development, and talent management, by preparing a weekly synopsis of key findings from the literature, trade press, survey reports, conferences/webinars, and discussions with Business Group members.
- Responsibility for preparing written and web content for members, the Institute Board and meetings.
- Staff the Institute on Health Productivity and Human Capital including content planning, deliverable development and meeting coordination and logistics.
- Work with other team members to plan and support the various Institute Board and work group meetings and conference calls.
- Demonstrate the ability to research, analyze and respond to member questions working within tight deadlines and across the organization as appropriate.
- Manage a wide range of assigned projects from concept to completion delivering on time and with minimal supervision.
- Identify opportunities for the Institute to grow, add value proven services, and better serve the membership.
- With minimal oversight, provide technical assistance / consultation to employer members on their health, productivity and human capital programs.
- Effectively collaborate with other staff across the organization on high quality deliverables with member value.
- Represent the Institute and the National Business Group on Health at external meetings and ensure appropriate follow up.
- Contribute to the overall mission of the organization and member recruitment and retention through excellent customer service.
- Communicate effectively and with minimal supervision with all contacts internal and external to the Business Group.
- Display high professional and personal standards in all aspects of work and handle sensitive information confidentially.
- Assist the President, Vice President and other staff members with special projects as needed.
- Minimum of a Bachelor’s Degree or equivalent related experience in human resources, health benefits, consulting or related area. MBA or Master’s degree is preferred.
- 4-6 years’ work experience including business consulting, corporate human resources, employee benefits or at an organization working with large employers.
- Strong understanding of business outcomes, productivity and employee engagement.
- Experience in corporate setting, business consulting or health care consulting a strong plus.
- Experience writing for a corporate audience a strong plus.
- Authored or published works on business outcomes, benefits or health, productivity and human capital subject matters a plus.
- Fluent in written and spoken English.
Individual should have:
- Ability to collect, analyze, synthesize and report data and best practices to a business audience in a clear and concise manner.
- Ability to discuss work and topics with senior level executives at member companies.
- Ability to effectively facilitate benchmarking calls and webinars.
- Demonstrated ability to determine goals, set priorities, measure progress and handle multiple responsibilities while meeting deadlines in a fast-paced work environment.
- Strong critical thinking and analytical skills with data analysis techniques.
- Excellent interpersonal, written and verbal communication skills. A writing sample will be required from top candidates demonstrating business writing skills.
- Superior internal and external customer and member service skills, having the ability to interact with funding partners, colleagues, member companies, and potential members.
- Strong organization skills and be organized, detail oriented, and thorough.
- The ability to be resourceful and creative in finding and using relevant information.
- The ability to work effectively on team projects and be self-motivated and experienced in making independent judgments within the context of established policies and procedures.
- Demonstrated ability to learn new subject matter quickly and become conversant on the subject.
- High professional standards and the ability to handle sensitive information confidentially.
- Highly computer literate, with demonstrated proficiency in MS Office Suite software, specifically Outlook, Excel, Word and PowerPoint.
- A strong work ethic.
Desired Skills and Experience:
- Experience in managing or working with Boards, committees and workgroups.
- Experience using WebEx.
- Knowledge of Microsoft CRM a plus.
Qualified candidates can submit a cover letter, salary requirements and resume to:
Vice President Finance and Administration & CFO
National Business Group on Health
20 F Street, NW