Desktop Support Technician

Location
Hyattsville, Maryland
Posted
Apr 07, 2017
Closes
May 07, 2017
Industry
Nonprofit
Hours
Full Time

 

The mission of the Catholic Archdiocese of Washington is to spread the light of the Gospel of Jesus Christ to the world.  In the faithful pursuit of this mission, the archdiocese is seeking a Desktop Support Technician.

This entry-level position will provide level 1 support for approximately 200 users at five locations in the Washington metropolitan area. The majority of users work at the Archdiocesan Pastoral Center located in Hyattsville, Maryland.

The Desktop Support Technician will be responsible for maintaining and upgrading our hardware inventory including imaging, configuration and installation as well as troubleshooting hardware issues in desktops, laptops with docking stations, and desktop/network printers. The successful candidate will have some knowledge of active directory, file storage/sharing, Exchange administration, and advanced Microsoft Office features. An interest in learning networking concepts and supporting infrastructure including wireless access points, firewalls, and switches is essential. This position may require occasional travel to meetings and facilities within the Archdiocese of Washington. Reliable transportation required.