Sr Analyst, Loss Mitigation

Alexandria , Virginia
Mar 28, 2017
May 24, 2017
Full Time

PenFed is hiring a Senior Analyst, Loss Mitigation.  The primary purpose of this job is to underwrite financial hardship requests; analyze loan files to determine compliance with PenFed, investor, and VA guidelines; and, ensure the acceptability of collateral.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

Perform loan reviews of hardship requests for real estate and consumer loans to verify that PenFed, FNMA, VA, CFPB and FHA underwriting guideline requirements have been met, as evidenced by the documentation in the loan file. Underwrite real estate applications, including loss mitigation/financial hardship applications. Verify all required documents are present or have been completed as required. Validate system completion to ensure adherence to all policies. Follow up with all loan modification documents for pertinent signatures and recording, if needed. Notate all activity and interaction with member in the appropriate systems (Fiserv, Penguin, FDR, Unifi, Nautilus). Assist with the development and implementation of real estate underwriting guidelines, training documentation, and classes for the department. Create reports of loan reviews for Lending Services management.  Sort and distribute incoming mail to receive and respond to financial hardship related correspondence and answer member inquiries.  

Education and Experience

Equivalent combination of education and experience is considered.

Bachelor’s Degree in business, accounting, finance, or other related field is preferred; a combination of education and experience will be considered in lieu of a degree. Minimum of five (5) years’  experience in Loss Mitigation is required. Maintain a current knowledge of federal and state regulations concerning real estate related lending. Supervisory Responsibility

This position will mentor new members of the Loss Mitigation team however there are no supervisory responsiblities.  

Licenses and Certifications

•     National Mortgage Origination License (SAFE/NMLS) is required.


Work Environment

While performing the duties of this position, the employee is regularly exposed to an indoor office setting with moderate noise.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to meet the following physical demands:

Physical Demand






























Bending, Stretching or Reaching










Talking on the phone, person-to-person & in group





Hearing on the phone, person-to-person & in group





Vision for near, mid-range, far, peripheral, depth and color





Use of computer





Use of telephone





Use of office equipment





Pushing/pulling/lifting/ carrying from 5 to 50 lbs.







Local travel to various worksites is required.

Competencies – To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.


Customer/Client Focus. Ethical Conduct. Personal Effectiveness/Credibility. Interpersonal Skills Oral Communication Skills Problem Solving Skills Ability to Maintain Confidentiality Written Communication Skills Quality control Dependability Safety and Security Adaptability Planning/Organizing About Us

Founded in 1935, and still growing, we began as the War Department Federal Credit Union.  Today, PenFed is one of the country’s strongest and most stable financial institutions with over 1.5 million members and over $21 billion in assets.  We serve members in all 50 states and the District of Columbia, as well as on military bases in Guam, Puerto Rico and Okinawa. 

Our mission isn’t simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.

We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.

PenFed is an Equal Opportunity Employer

PenFed will maintain and observe personnel policies which will prohibit discrimination or harassment against a person because of race, color, creed, age, sex, gender, religion, national origin, ancestry, genetic information, military or veteran status or obligation, the presence of a physical and/or mental disability and all other statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment.  PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 703-838-1568.


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