Branch Manager

, Maryland
Nov 29, 2016
Jul 06, 2017
Full Time


Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly-owned subsidiary of Pentagon Federal Credit Union (PenFed), is hiring a Branch Office Manager in the Baltimore Metro area.  The Branch Office Manager has management responsibility for a branch office.  Functional areas include the implementation of marketing & business development strategies; recruiting, training & oversight of independent contractor real estate agents and staff; compliance with REB regulations; management of branch office real estate transactions & escrow responsibilities. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.


    Manages above functions to ensure their efficient and cost effective operation by implementing the necessary systems, programs, policies and procedures. Develops business goals and strategies necessary in order to meet objectives set by the PenFed Realty Board of Managers. Provides training to independent contractor real estate agents in all areas of residential brokerage including sales & marketing, finance, agency, listings, contracts, ethics and governmental regulations. Creates value propositions for PenFed Realty and works with PenFed marketing staff to design & implement effective marketing & business development strategies. Recruits independent contractor real estate agents to affiliate with PenFed Realty and develops programs designed to retain said agents. Acts as liaison with clients of PenFed Realty with regard to lead generation, transaction management and conflict resolution.  Assists independent contractor real estate agents in obtaining client listings and contracts. Ensures PenFed Realty transactions are compliant with REB regulations.  Review & maintenance of Pen Fed Realty transaction files & forms. Conducts Business Development & Sales Training for PenFed Realty agents. Works with PenFed to develop marketing & business development strategies to increase mortgage & title capture rates among PenFed member home buyers. Manages PenFed Realty branch office transaction pipeline, troubleshoots problematic files and negotiates workouts with third party real estate brokerage firms. Represents PenFed Realty’s best financial interests within the scope of responsibilities. Keeps informed of industry developments through publications, professional organizations and networking contact with other real estate brokerages. Reviews competitive market practices and makes recommendations concerning adjustments to programs in related areas.

Education and Experience

Equivalent combination of education and experience is considered.


    Bachelors degree in a related field or combination of education and experience that provides a level of skill and knowledge necessary to satisfactorily perform the essential job functions. Five years progressively responsible experience in residential real estate brokerage with additional representative skills in residential lending and residential settlement procedures.

Supervisory Responsibility

This position has supervision responsibilities.


Licenses and Certifications


Licensure as Real Estate Broker with the appropriate Real Estate Board. Membership in the following:


State Association of Realtors

Local Association of Realtors

National Association of Realtors



Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.



Local travel to various worksites is required.


About Us

Berkshire Hathaway PenFed Realty, LLC is a  full-service real estate brokerage firm with over 60 offices and 1,700 world-class sales professionals, offering complete service coverage in Virginia, Maryland, District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas markets.  Founded in 2006, we are a wholly owned subsidiary of one of the country’s largest and most financially stable credit unions, PenFed. We are also one of the largest franchisees within the Berkshire Hathaway Home Services network. The Berkshire Hathaway HomeServices network stands among only a few organizations entrusted to use the storied Berkshire Hathaway name, a name representing strength, integrity, trust and universal respect.  PenFed’s products, pricing, and financial stability coupled with the Berkshire Hathaway brand creates a powerful combination for growth within the residential real estate arena.  With growth of over 900% in the past 5 years, PenFed Realty is recognized as one of the fastest growing real estate brokerage firms in the country.


Our mission is to recruit, retain, and support the most knowledgeable real estate agents in the industry so that we may ensure a smooth and hassle free home buying experience.


We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match and more.


PenFed is an Equal Opportunity Employer

PenFed will maintain and observe personnel policies which will prohibit discrimination or harassment against a person because of race, color, creed, age, sex, gender, religion, national origin, ancestry, genetic information, military or veteran status or obligation, the presence of a physical and/or mental disability and all other statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment.  PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 703-838-1568.