Mortgage Disclosure Specialist
Handles all re-disclosures as they arise and are brought to the Disclosure Specialist’s attention by Consultant, Processor, and Rate Lock Specialist
Validates if a change of circumstance exists and requires re-disclosure
Process and send updated disclosures to the member within 24 hours of request being received
Answer general questions from origination staff and managers regarding pricing policies
Review reports to ensure any loans requiring re-disclosure are not missed based on the data available
- Bring to the immediate attention of the Supervisor/Manager any loans that are out of compliance for re- disclosure Ensures exceptional service by maintaining thorough knowledge of RESPA policies, procedures and regulatory requirements and demonstrating a commitment to professional ethics. Remains current on all mortgage related regulations and changes.
- Ensures compliance with all PenFed’s policies and procedures and compliance with all applicable federal, state and local laws, regulations and ordinances. This is not intended to be an all-inclusive list of job duties.
Education and ExperienceEquivalent combination of education and experience is considered.
Associates degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.
- Two years related work experience, preferably in mortgage lending and strong customer service background required.
- Strong oral and written communications skills required. Attention to detail required. Note: If an employee is in a bilingual position, their responsibilities will cover both English and Spanish speaking assignments related to the job duties listed in this job description. They must also speak fluent Spanish and may be required to pass a Spanish language proficiency test.
This position will not supervise employees.
There are no additional certifications required.
Bending, Stretching or Reaching
Talking on the phone, person-to-person & in group
XHearing on the phone, person-to-person & in group
XVision for near, mid-range, far, peripheral, depth and color
XUse of computer
XUse of telephone
XUse of office equipment
XPushing/pulling/lifting/ carrying from 5 to 50 lbs.
Founded in 1935, and still growing, we began as the War Department Federal Credit Union. Today, PenFed is one of the country’s strongest and most stable financial institutions with over 1.5 million members and over $21 billion in assets. We serve members in all 50 states and the District of Columbia, as well as on military bases in Guam, Puerto Rico and Okinawa.
Our mission isn’t simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.
We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.Equal Employment Opportunity PenFed will maintain and observe personnel policies which will prohibit discrimination or harassment against a person because of race, color, creed, age, sex, gender, religion, national origin, ancestry, genetic information, military or veteran status or obligation, the presence of a physical and/or mental disability and all other statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 703-838-1568.