Customer Service Sales Representative

Reston, Virginia
Mar 30, 2017
May 04, 2017
Career Level
Entry Level
Full Time

GSS, a veteran-owned small business supplier of laboratory products and equipment to the Federal government, is seeking a Customer Service Sales Representative. An ideal candidate must be detail-oriented and be proactive. Excellent communication, organizational skills and ability to multi-task is a must.  This is a non-supervisory position with excellent opportunities for growth and possible commissions based on performance.

Duties include but not limited to:

  • Respond to customer inquires via phone and email
  • Manage multi-line phone system
  • Research product information for customer accounts
  • Enter customer orders for processing
  • Resolve customer issues and provide status of outstanding orders
  • Expand existing customer base

Desired qualifications:

  • Superior customer service
  • Must be able to prioritize tasks and perform under pressure in a team-base setting
  • Proficient use of Microsoft Outlook, Word, Excel
  • Must be organized, detail-oriented and comfortable with multi-tasking
  • Excellent verbal and written communication skills

Salary Range: $35,000-40,000 annually
Hiring Location: Reston, VA
GSS offers excellent benefits including profit sharing, medical, dental, vision, STD, LTD, Life, AD&D, EAP, and more!

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