Junior Systems Administrator/Desktop Support

Beltsville, Maryland
Mar 29, 2017
May 01, 2017
Full Time

Looking for a collaborative, fun company with room for growth?

IMS, Inc. is a recognized leader in the biomedical IT field, with clients including the NCI, CDC, & major pharmaceutical firms. We are a diverse group of people with a focus on product quality, customer satisfaction, & enjoying what we do. We have a relaxed, friendly work environment, where employees are recognized for the work that they do. Add to that work/life balance, social events, casual dress, & no cubicles- that’s why many employees have stayed with us.

Join us as a Junior Systems Administrator/Desktop Support & see what makes IMS such a unique place to work!

As a Junior Systems Administrator/Desktop Support, you will:

  • Provide hands-on technical support to over 200 users
  • Install, test, & repair desktop PCs, laptops & mobile devices
  • Support connectivity of devices and other routine network administration duties
  • Assist with the maintenance of a Windows Server environment & associated Windows desktop infrastructure
  • Work with the systems team to solve complex & challenging technical issues
  • Perform other user & network support related duties as assigned

To be eligible for this position, you must meet the following requirements:

  • BA/BS in Computer Technology or related field from a U.S. DOE accredited institution with a 2.9+ GPA or AA/AS w/equivalent experience
  • 1-2 years of related experience
  • Proficiency with Microsoft Windows desktop & Windows Server operating systems
  • Familiarity with Linux
  • Familiarity with Microsoft System Center a plus
  • Familiarity with Microsoft SQL a plus
  • Basic understanding of programming logic; PowerShell a plus
  • Ability to handle minor internal PC repairs
  • Demonstrated strong verbal & written communication skills
  • Demonstrated ability to relay technical information to users in layman terms
  • Demonstrated strong analytic & problem solving skills
  • Demonstrated customer service skills
  • Excellent attention to detail & organization skills
  • Must be able to multi-task, meet deadlines, & work within a team
  • Strong presentation skills preferred
  • Ability to obtain & maintain a Level 5 Public Trust security clearance

If this sounds like the right position for your career, apply today at: https://www.imsweb.com/employment/job.description.php?position=17300.  EOE/M/F/Disability/Vet

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