Junior NOC/SOC Technician

4 days left

Location
Warrenton, VA
Posted
Mar 28, 2017
Closes
May 02, 2017
Function
IT
Industry
Specialty Trades
Hours
Full Time
GDIT provides 24x7x365 Network and Security Operations services to our Government Customer through our converged NOC/SOC center. This NOC/SOC provides a high level of system operations support, acting as the Tier 1 provider for event analysis, incident monitoring, reporting, and resolution, as well as assisting problem management activities.  Candidates for this position will provide support as an engineer within the NOC/SOC, providing services that support multiple contracts across more than one Government Agency.

 

We are currently seeking a motivated and very tech-savvy Junior NOC/SOC Engineer to join our team. Such a candidate should possess working-yet-basic technical knowledge of computer systems and how websites/cloud services function, and generally have a strong interest in Information Technology.  It is preferred that such an interest is backed up with actionable interests, such as coursework, IT hobbies, or prior employment. 

 

Successful candidates will also possess an engineering/analysis mindset, be ready to provide services across a diverse Enterprise environment, and extend beyond standard issue monitoring and reporting. This includes first tier analysis, resolution where possible, enhanced notifications, and special projects including several Centers of Excellence.

 

Successful candidates will also possess an engineering/analysis mindset, be ready to provide services across a diverse Enterprise environment, and extend beyond standard issue monitoring and reporting. This includes first tier analysis, resolution where possible, enhanced notifications, and special projects including several Centers of Excellence.

 

Candidates must have excellent customer service skills, be able to work with a Federal Government customer, and possess good verbal and written communications skills. Security+ certification is a plus. Required Skills and Job

 

Duties - Include but may not be limited to:

•Displayed Technology background, to include coursework, prior related employment, or technical hobbies.
•Basic experience in technologies (1 or more) such as: Windows and Linux server platforms, CISCO networking devices, SIEM tools, monitoring tools, enterprise system appliances, ITSM tools, LDAP, TCP/IP and DNS
•Monitor, respond, and analyze incoming system events across a multitude of Enterprise level monitoring platforms.
•Be a fast learner to succeed in on-the-job training in System Administration or Networking disciplines that permit a high level of capability in Tier 1 resolution and engineering analysis of incidents.
•Follow Standard Operating Procedures, and be a self-starter and reliable person to be able to handle a multitude of documented items with minimal oversight.
•Ability to learn quickly, and dig into questions to help improve procedures, learn and present new items, and build the team as you learn.
•Implement Escalation Plans according to incident type and defined thresholds
•Ability to assist in the development and maintenance of Process and Procedure Documentation
•Support SOC staff as needed / ability to assist and work within a converged environment.
•Provide support to special projects/Centers of Excellence (COEs)
•NOC/SOC Engineer positions are shift work - shifts may be Days, Swing (Afternoon/Evening), or Mids (Nights) depending on shift availability.
•NOC/SOC Engineer shifts may also include 1 weekend day, and 4x10 hours shift times.
•Participates in special projects as assigned/required

Education Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Qualifications 0-1 years of directly related experience supporting network operations.

  As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.