Course Evaluation Coordinator

Adelphi, MD
Mar 28, 2017
Jul 27, 2017
Full Time


Course Evaluation Coordinator

Accreditation, Compliance, and Reporting

Regular, Exempt, 100% Full Time, Pay Grade 1.2

University of Maryland University College is seeking a Course Evaluation Coordinator. Reporting to the Research Supervisor, the Course Evaluation Coordinator is responsible for ensuring complete and accurate end-of-course evaluation data collection, analysis, and dissemination. The incumbent collaborates with institutional stakeholders to coordinate the technical and administrative functions associated with the systems used for end-of-course evaluations.


  • Ensure that evaluations are collected and processed in a timely manner according to university policy and to term schedules.
    • Download list of courses from EvaluationKit and check if all courses have been uploaded
    • Investigate any discrepancies
    • Check the course evaluation end dates to make sure that they match with the class end date in PeopleSoft
  • Prepare and disseminate the course evaluation schedule each term
  • Run session upload schedule and share with IT
  • Maintain the course evaluation intranet webpage and the course evaluation distribution lists
  • Manage and maintain the course evaluation archives and documentation (e.g. raw data, carbon copies of burst emails, ad-hoc course evaluation reports)
  • Testing of the course evaluation system and the validation of course evaluation data and reports
  • Deliver automated email bursts and/or posting of course evaluation summaries to faculty portals
  • Respond to students, faculty and staff course evaluation inquiries and special requests
  • Assist with the analysis and processing of data from the course evaluation process such as
    • Download and check raw data for processing
    • Calculate response rates by campus, school, department and program
    • Compare course evaluation aggregate measures
  • Provide course evaluation data for Academic Program Reviews, Faculty Performance reviews and both institutional and program accreditations
  • Provide ad-hoc course evaluation reports
  • Other duties as assigned


Bachelor's degree from an accredited institution of higher learning in a related field such as statistics, mathematics, educational research, or computer science. One to three years of work experience. Two years' experience with research and data analysis, preferably in a higher education setting.


  • Proficiency with MS Office, especially with MS Excel, and data warehouses
  • Familiarity with analysis, planning and reporting and using relational databases
  • Experience collecting, cleaning and analyzing data
  • Experience with presentation and visualization of data
  • Ability to apply basic statistical concepts and analysis (e.g. data distribution, means and standard deviation, regression and correlation)
  • Problem solving skills with a sense of urgency in resolving issues and getting tasks completed
  • Ability and natural inclination to collaborate and develop relationships with a wide variety of individuals in various units across an institution by interacting with people in a professional, respectful and diplomatic manner
  • Excellent oral and written communication skills
  • Ability to comprehend and operationalize complex concepts
  • Ability to simplify and explain complex concepts in a manner end users can understand
  • Ability to work in a manner that models best practices in confidentiality standards
  • Ability to apply critical thinking to evaluate information and make appropriate decisions or recommendations
  • Ability and willingness to employ a consultative and collaborative approach to addressing issues and making decisions
  • High level of attention to detail and numeric accuracy
  • Ability and willingness to stay abreast of technological developments
  • Adapt readily and effectively to changing priorities and demands
  • Ability take initiative, to work independently and follow through on work assignments
  • Ability to work effectively as a member of the team to achieve department goals
  • Excellent organizational skills
  • Knowledge and interest in program evaluation and quality improvement as applied to higher education
  • Commitment to diversity and to serving the needs of a diverse population



All submissions should include a cover letter and résumé. UMUC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit:

The University of Maryland University College (UMUC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMUC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

If you are an external candidate, you are required to create an account prior to completing your application. Passwords for external accounts must contain 8 characters including 1 uppercase letter, 1 number, and 1 special character. Please remember this password, as it will be required to check on the status of your application or to apply to additional jobs.

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