Membership Sales Specialist
The Association for Talent Development (ATD) is the world's largest association dedicated to the training and development profession. We are currently looking for a Membership Specialist. This position reports to the Director of Enterprise Solutions.
The Membership Specialist will be responsible for working closely with the Enterprise Sales team to process client orders for services including group memberships, public workshops, and conference teams. This includes working with ATD’s membership database to activate orders, apply payments and create invoices. This position will also conduct member outreach campaigns via phone and email to increase member engagement by helping customers understand their member benefits. A primary responsibility of this role will be to help ATD maintain a high level of group member renewal rates by providing superior customer service.
The idea candidate must:
- Be a team player that thrives in a dynamic, hardworking and fun atmosphere
- Be an effective written and verbal communicator
- Have demonstrated superior customer service experience
- Be detail oriented, and demonstrate a high level of accuracy when entering data
ATD provides an outstanding compensation and benefits package. Located within blocks of the King Street metro in Old Town, ATD helps with transportation costs (parking is free). We appreciate all of our applicants, but are unable to return phone calls and emails requesting details on the status of applications or the position. Applicants who bypass the recruitment process are not considered.
ATD is an Equal Opportunity Employer (Race/Gender/Disabled/Veterans), and encourages all qualified applicants to apply.