Associate Director of Interim Programs
About N Street Village
N Street Village is a community of empowerment and recovery for homeless and low-income women in Washington, D.C. With comprehensive services addressing both emergency and long-term needs, N Street Village helps women achieve stability and make meaningful gains in their housing, income, employment, mental health, physical health, and addiction recovery. N Street Village also provides affordable rental housing for low and moderate-income individuals and families.
The Associate Director of Interim Programs directs the overall operation of all of N Street Village’s transitional programs for women, including the Luther Place Night Shelter (31 beds), the Recovery Housing program (21 beds) and the Patricia Handy Place for Women (213 temporary and low-barrier beds). He/she ensures the delivery of high quality programming in a safe, compassionate and therapeutic environment. This is a key leadership position in the organization and reports to the Director of Programs.
Responsibilities include but not limited to:
Oversees all elements of community life development and trauma-informed services in the interim programs, such as: group meetings, rules development and enforcement, conflict management, group and individual support, and activities.
Directly supervises the Team 1 Manager (Luther Place Night Shelter and Recovery Housing) and the Assistant Director of the Patricia Handy Place for Women.
Provide or plan for weekly clinical supervision to Advocates pursuing clinical licensure.
Attend relevant meetings with city stakeholders and nonprofit partners to develop and implement policies and practices that improve the design and delivery of interim program models.
Oversee the proper coordination and response to client grievances, incidents, and legal challenges related to clients in the interim programs.
Provide clinical advice and support to staff regarding challenging client cases.
With the support of residential managers, monitor eligibility, admissions, and utilization for all interim programs.
Direct the overall development and operations of interim programs to ensure the use of best, evidence-based practices and compliance with contractual and legal obligations.
In consultation with the Director of Programs, establishes partnerships and maintains a presence with outside community agencies and organizations for close cooperation on client care and provision of supplemental resources or programming.
In concert with the Director of Programs, responsible for routine innovation and enhancement in interim programming, and long-range strategic planning related to interim programs.
Participate in the program managers’ on-call rotation schedule.
Participate in organization-wide meetings and committees, departmental meetings, trainings, and other meetings/conferences as assigned and required by contracts.
Other duties as assigned.
Independent License in Social Work preferred.
A combination of education and experience to include at least 8 years of relevant experience with a focus on one of the following areas: mental health, physical health, addictions, employment, trauma
At least 5 years of supervising of paid staff required. Experience supervising paraprofessional staff strongly preferred.
Experience and ability with outcome based program management and evaluation
Excellent ability to make and maintain respectful rapport with clients and co-workers from diverse backgrounds.
Understanding and experience working with vulnerable populations and the related issues of addiction and mental illness.
Experience working within D.C. social services and familiarity with HSRA strongly preferred.
Values commensurate with a community committed to providing inclusive Programs without regard to race, religion, physical or mental ability, sexual orientation, gender identity and any other protected class.
Strong cultural competence, including excellent interactions and communication ability with a diverse population
Mature abilities in developing interpersonal relations, communication, problem-solving, conflict resolution
Capacity to maintain strict confidentiality
Ability to multi-task and be adaptable in an ever-changing environment
Knowledge of Microsoft Word and Excel and ability to learn database system
Ability to work independently
Strong management skills, including experience managing volunteers and consultants
Hours of Work: This position is full time (40 hours/week) involving periodic evening and weekend shifts as well as holiday coverage in rotation with other staff. Occasional coverage of overnight or other shifts as necessary.